ఫోక్స్‌వ్యాగన్ వెంటో [2014-2015] వినియోగదారుల రివ్యూలు

The most worst car of all times. lot of isssues with fuel injectors. company always blames on deisel and not replcing fuel injecors for free of cost. first two years everyone will be happy customers of vento.. after that everyone will face issues with fuel injecotrs. pls dont buy this car. I am writing with my self experience... volkswagen not cares about coustomer after selling products. service people are ridiculous all over... if you want to feeel the heat of volkswagen cars. Buy them and enjoy the heat. Fuel injectors cost you 95000 and the Engine mount in the car is very delicate that costs you 5000, brake pads will lost for only two years this costs you 10000 rupees... so in two years of time you should invest other 2 lakhs on vento. This may not happen to all customers.. but surely many of vento owners are facing these issues in car. Pls think before you buy this car. Thank you.

solid build quality but its really wastefuel injectors, brake pads, door beedings sound

Exterior Good.

Interior (Features, Space & Comfort) Ok.

Engine Performance, Fuel Economy and Gearbox Engine parts keep failing now and then.places where i have spend -Tappet oil cover leak 20000 rs,water pump failure -10000rs, gear linkage problem - 7000 rs.these are parts which have nothing to do with your driving .labour is sometimes equivilant to the parts cost.tata products will last longer.B U bhandari pune gives you only one answer for any problem wear and tear. they have been trained to say the same words.contact the company for any problem and they will again send your mail to the dealer means you are back to square one.

first 2 years you will love the car.then the honymoon period is over they start emptying your bank balance -15000 rs per servicing spare parts extra.

VW has good strategy sell the car at a affordable price then rip you off in after sales service .expensive spare parts,too high labour charges,dumb staff who think no end of them self.

Ride Quality & Handling Handling is good so is the ride but at what cost that is important

Final Words Buy maruti ciaz  ,hyundai verna or honda city dont even think about VW. you cannot do anything after you buy this car ,cant sell it as you will get peanuts bad resale value.have money buy merc or audi the maintenance will cost you the same as volkswagen vento

Areas of improvement Everything .they sell you a white elephant .buy it if you dont love your money.

looksheavy maintenance, Faulty parts,horrible after sales service

 

I was a Audi/Volkswagen owner for long time when I was outside of India. I purchased a New Vento (TSI Highline) on 16th Jan 2015 from a Kolkata dealer with the same faith. But having a horrible experience with the car and jotting down my sufferings below :

 

1. While taking the delivery, I have identified that Hand rest in between Driver seat and passenger seat is broken. They request me to take it to service center and fixed it on 31st January after 2 visits as the parts was not available

2. 22nd Feb – First time My car was broken down in office parking as Battery was drained. Service center has sent technician  and It was jump started

3. 24nd Feb – Second time car was broken down in office parking as Battery was drained. Service center has sent technician and it was jump started. Technician took it to the service center and returned the on 28th February saying Car doesn’t have any problem

4. 6th march – 3rd time car was broken down in office parking as Battery was drained. Service center has sent technician and It was jump started. Technician took it to the service center and returned the on 16th March. Changed Battery, Self as there was electrical leakage.

5. 14th May – 4th time car was broken down in office parking as Battery was drained. Service center has sent technician and it was jump started. Technician took it to the service center and it they are trying to identify the root cause.

 

Now My question is when VW is taking pride of having German technology and also having no flaws in the car, why I am facing this with a new car? Are the cars getting manufactured in India not going through same quality standard as outside India? I am going to publish my story everywhere in social media so that everyone gets to know about it and refrain themselves from buying this faulty car?

ExteriorPerformance, Starting failure

Exterior Very old style , no ground clerence.

Interior (Features, Space & Comfort) Interior  is not worth for the money .even the consoles and plastics used in dash bord is not upto the mark .Hundai eon interior is far beter than this

Engine Performance, Fuel Economy and Gearbox Fuel economy is ok .Engine performance is ok .but maintence is very costly even routine oil change is very costly .Only delaer in kerala is EVM motors , the worst dealer i have seen .All ways problem with the injector .I purchesd Vento diesel on dec 2010 . The vehicle have done 50000KM . 2 times i changed the fuel injector .Dealer will be always complaining the quality of diesel .The technicians of EVM motors cochin are worst .I think the local highway side mechanics are better than trained EVM technicians .In the last 2 months march and april 3 times i visited the service center . They check do some maintence and say all ok , The next day the vehicle will be face brake downs. The road assistance is also very worst .After calling then you need to wait minimum 6 to 8 hours for them ( distance of 40 KM)

Ride Quality & Handling Driving is comfortable, For the first 2 years you will love the car . Maintence is under warranty ie is the honey moon period then you will hate the car. Then they will say good will or some bloody things , but you wont get any thing. Worst service.

Final Words Voxwagen need to give minimum 2 dealers , so there will be a competion at least in service. Other wise Voxwagon will become like Fiat (because of  delaer TVS).

Areas of improvement NA.

Brand name , good fuel economyBad interiors , less spacious ,high maintenance cost ,attitude of dealers ,

Exterior Good.

Interior (Features, Space & Comfort) Good.

Engine Performance, Fuel Economy and Gearbox Good.

Ride Quality & Handling Good.

Final Words First of all the spare parts geeting faulty very frequently like air vents ,boot lock, power window motor, and I am victim of all these specially the steering coloumn that cost Rs 65000-/ for a car that has travelled only 18000 Kms in 4 years.

I WOULD LIKE TO RECOMMEND NOT TO BUY THIS CAR,IT WILL GIVE BIG HOLE IN YOUR POCKET.

Areas of improvement THE AREA OF IMPROVEMENT IS AFTER SALES SERVIVE AND THE RELABILITY OF PARTS. YOU CANNOT ASK THE USER TO CHNAGE THE ENGINE AFTER DRIVING 20000 KMS.

CAR PARTS ARE VERY EXPENSIVE IN COMPARISON TO OTHER CARS ,THOUGH THE SERVICE PERIOD IS AFTER 1 YEAR .AS PER  MY PERSNAL EXPERIENCE I AM NOT HAPPY AFTER BUYING THIS CAR AND DO REGRET FOR THE DECISION WHEN I BUYED THIS CAR AGAINST MY FAMILY AS MY FAMILY WAS INSISTING TO BUY HONDA BRAND.

GOOD FUEL ECONOMY, DESIGNSPARE PARTS NOT RELIABLE, HIGH MAINTANENCE COST,BAD AFTER SALE SERVICE

Ride quality of this car is superb, even at High speed there is trouble. Comfort while driving is great., even after 4-5 hrs of continuous driving u will be fresh as if just started. Steering comfort on highways is unbeatable. A True Drivers car. Mileage on highways is 20-22Km/Ltr. depending on road conditions. City mileage varies from 8-16.

Buying experience: I was about to buy honda amaze but instead the volkswagen people comvinced me for vento diesel..the offers and car performance helped me in buying this car
Riding experience: The drive is very comfi and the mileage it gives is very good...cuz we travel to work everydy which is 40kms ..so good mileage is very much needed..n the smooth ride makes it more comfortable
Details about looks, performance etc: Looks are decent..very elegant and classy... performance is amazing too..its been more thn 5yrs ..thr are no issues in my car
Servicing and maintenance: Very quick and good the service is..and only required 1nce a year ... maintenance till now is nothing..inhav just changed my tyres

Exterior

 Beauty is in the eye of the beholder. Some may feel that the design is a bit out dated. But for me its a timelss design that will age slowly than jazzy designs. The paint quality is excellent and once gravel from a truck ahead of me fell on the bonnet. Except for just one spot where there was a slight scratch my whole bonnet had not even one single scratch. Gravel even hit my windscreen and luckily nothing happened.

Interior (Features, Space & Comfort)

 I bought an highline version and hence it has almost all the features that you'll require in a car. However it is not as much as that offered in Honda City or Suzuki Ciaz or Hyundai Verna. Vento's interiors are inviting, symmetric functional and looks premium. However, I like the interiors of Honda City than that of Vento, though the former is a bit asymmetric. Ciaz too has a good interior. However I do not like the interiors of Verna that much. 

From a space perspective, except for the hump in the back seat, which is a deterrent for the third passenger, it is quite spacious. The seats are comfortable for long rides as it is a bit hard. People may intitially feel that they are not as soft as their competitors. But these are the seats that are ergonomic and would say is best in class with good thigh support, good leg room and very good support to the back as well. Rear seats too have adjustable head rests and they can adjust the front seat for better leg room without having to have somebody in front to do that.

AC is adequate and is not as good as the Ford Fiesta or Verna in speed of cooling. Climate control works well and is easy to operate. The rear vents offer very good comfort to the back seat passengers. Windows have a safety feature of not closing if somebody accidently puts their finger in between. Front bottle holders are comfortable for even large bottles. Storages spaces are adequate but can have more cubby holes. Interior plastics have a hard feeling though they are very good and looks like made to last.

NVH (Noise, Vibration and Harshness) are minimal and isolates the passengers from all the hustle bustle outside. Doors can be opened from inside anytime by all passengers unless child lock is activated. Anti-theft alarm makes sure the car is safe. It has an intelligent feature to ensure accidental touchs or pushes on the car are not considered as theft, avoiding that unnecessary false alarms.

From a driver perspective, all the controls are within reach and get a decent road view. However the rear view is a bit limited and has at least couple of blind spots. Lights are adequate and I use the fog lights as well in night for better visibility. Steering is almost precise though a bit hard. Steering has both rake and reach, meaning you can pull it towards you as well as move it up and down. Steering mounted controls work very well. All pedals are placed at the right spots, though there is no dead pedal. Driver seat has height adjust and with a bit of effort one can find the best driving position. The Speedo console and MID are very good and provide a lot of info like distance to empty, current speed/avg speed, current/avg mileage, trip meters, gear indicator (which gear you are currently driving in) with suggestions, outside temperature etc. There is no seat belt warning though.

The in car entertainment has Radio, CD and USB inputs. It is adequate enough for average music lovers. For audiophiles, they have to gave for some third party provider.

Engine Performance, Fuel Economy and Gearbox

 This is where the car excels. It has 105 PS with 250 Nm of torque. Those are very good numbers for this segment. With such amount of torques hill climbing and heavy loads are cake walks. Pick up very good and 2nd gear torque will make you fly from signals ahead of anybody. Its a highway scorcher. Speeds of 150+ is quite a normal thing to do ina  Vento. I have touched speeds upto 170kmph. One gripe is that the engine is a bit noisy, but not as noisy as the Honda City Diesel.

I get a city mileage of 14-16 kmpl depending on traffic and a highway mileage between 19 to 23 depending on the speeds that you touch.

Gearbox is slick and comfortable to use, without any false on incorrect gear slotting. Gear indicator helps to get the right gear in place.

Ride Quality & Handling

 Vento's USP is Ride Quality and Handling. It is surefooted and planted very well on the tarmac even at 170 kph. I made a risky maneuver while overtaking a duster at 160+ speeds, when a 4-way road suddenly merged into a 2-lane road. The car safely moved in the right lane without any body roll or uneasiness to the passengers. I had excellent control in doing this maneuver, which you only have in Vento in this segment.

Final Words

 People who look for a real car and not cosmetic features should look no further. Vento is an obvious choice. Certainly the sibling Rapid is also a good choice, except for Skoda's After Sales Service woes. Vento has the punch in terms of performance, very good ride and handling, pretty decent mileage and all the essential features.

Areas of improvement  

 The car can be kitted well for the competition. NVH levels and Steering can be matched to that of Rapid.

 

Ride & Handling, Performance, Tank like build qualityCenter hump in backseat, Featrures less compared to competition

Exterior

Simple yet classy looks. The looks are a sure headturner. The headlamp and tail lamp design is really impressive  

Interior (Features, Space & Comfort)

Comfortable for 4 adults. 5th adult will be a problem due to the rear hump.

Great features with safety at the top of the list. Certain features are missing in comparison to its competitors.

Features like a rear parking camera, LCD touch screen, Cruise control etc. could be added.

However, all the main features are present. Bluetooth, Great audio system, Powerful AC and a well equipped on-board trip computer. 

 

Engine Performance, Fuel Economy and Gearbox

The 1.2L TSI is brilliant. The engine is a real gem on highways, powerful and smooth, resulting in a really fun to drive car. The DSG perfectly complements the engine. There have been questions about the reliability, but no problems as yet with the gearbox (Too early to comment)

But even the polo has 1.2L TSI. A 1.4L TSI would have been a cherry on the top. Nevertheless, it is a great engine with enough torque to satisfy a thrill-seeker.

 

Ride Quality & Handling

VW has always been known for making well built cars which are solid performers at high speeds. The Vento does not disappoint. The car comes with a good quality ride.

The steering is precise. The new flat bottom steering wheel is a real beauty and adds to the interior aesthetics. 

The suspension is on the softer side and makes rides really smooth. However, when driving the car without any rear passengers, there is a thud sound at high speeds over uneven roads. The only way to avoid this is to go slower over uneven patches.

Also at low speeds, sometimes the car gives jerks when the accelerator is suddenly let off. Probably an issue due to the automatic gearbox downshifting. Again with sufficient driving this can be avoided by adjusting your driving style.

 

Final Words

Overall the car is a pleasure to drive. But wait... coming to my main point.

The after sales service is not great. Once the car is into the workshop, forget it for the next 5-10 days. Service costs are high and will definitely burn a hole in your pocket if the car is outside the warranty period.

Three months after the car was delivered, there was an engine related issue. Some throttle body part had malfunctioned. The service centre informed us that it is a manufacturing defect and will be covered under warranty. The overall process took 25 days.

The service professionals at VW Thane are courteous, but the spare parts are not easily available. It took almost 20 days for the part to arrive from Chakan manufacturing plant in Pune. Also the particular part costs Rs. 60000/- (Saved by the warranty).

So if this is your only car, be ready to face some annoying service issues and costs. It would make much more sense to go with Maruti Suzuki or Hyundai. 

However, credit needs to be given where due. The car is well engineered. Truly VW - Simple yet elegant.  Probably the best choice in the segment as your second car. As in my case i am simply enjoying the ride. 

 

Areas of improvement  

After sales service - Costs and Service time.   

 

Great looks, Powerful Engine, Smooth ride and handlingAfter sales service