Worst customer care of Renault

You will find most of the positive views on website cardekho.com about renault because cardekho.com has a tie up with renault india for providing customer services. you call or write to customer care of renault,it is handled by cardekho team. Well frankly speaking, forget about the car .renault dealers have hired the worst people to handle customers. In haryana most of the cities are aquired by one man and have the monopoly. I was literally abused by the salesman and the sales head backed him. This is pre sales position in Renault. I called the renault customer care which was handled by car dekhoo team but they said  that they have escalted the issue but no body called me up. Worst company which do not have a customer care of its own. Renault does not have their own manufacturing plant and neither customer care. Both Nissan and renault have huge shortage of their parts as all manufactured in same plant. My cousin have a nissan sunny and it took 30 days to change defective compressor. Throwing 10 lakhs to a company which can not even have a customer care is not advisable. Renault india website does not have any phone numbers of their offices. In no way, you can contact renault people. Toll free number is there which doesnot connect from mobiles and it connect to car dekho team.