Please beware before booking cars with Orion Nissan and Ichiba

Exterior

Interior (Features, Space & Comfort)

Engine Performance, Fuel Economy and Gearbox

Ride Quality & Handling

Final Words

Areas of improvement Following from one of the web site:  dated 14th Nov by Mr Ki Chakrawarthy

 Quote:

I booked Nissan Sunny XV at Ichibaan Nissan Mumbai with Rs. 4,50,000/- as down payment and opted for car loan for the remainder amount from HDFC bank. My loan was approved but the bank did not disburse the amount to dealer stating that Ichibaan Nissan is a defaulter to loan taken from HDFC and hence they have blacklisted them. HDFC suggested me alternatives to get things sorted, (one of them being that the car be bought from ORION instead of Ichibaan). After this realization I started inquiring with the dealer and Hover Automotive India, asked them to transfer my booking to Orion, but they kept buying time to cause delay.

I made many complaints on Nissan customer care, but the 72 hour deadline to address the complaint was never met. I finally had to send a legal notice to Hover Automotive India who looks after nissan India operations, they too seemed very laid back in their attitude to solve this problem. Finally things got clarified that the owner of ichibaan is also the director for Hover Automotive India, who has defaulted on a Rs.75 crore loan from HDFC when he was a HONDA dealer. One month had passed but Hover Automotive India did not make any effort to get my car, even today Ichibaan is having my money!

I have finally canceled the booking since the parent company itself is a fraud, If they can cheat so openly while booking, one could only Imagine the after sales. It will be great if someone gives their suggestion or help me. Thanks

Unquote:

Antoher one : http://www.consumercourt.in/car/88565-complaint-against-orion-nissan-dealer.html by Mr. Avinash Kumar 4th April 2012

Quote:

I had booked a car-Nissan Sunny XL(Petrol) (Browns grey ) on 31-01-2012 (Receipt No.- 1355 cash Am Rs 1,00000 on the time of Booking ) & Receipt No.- 1516 Am Rs 6,72704 after 40 days, at Orion Nissan Vashi Navi Mumbai, During the booking i was promised that they will delivery the car within 40 days of booking, so i decided to go for Nissan Sunny petrol as the diesel was getting late.

On the 40th day they called me & said that the car is in Transit & they will deliver the car within 10 days so kindly deposit the remaining balance of Rs 6,72704 ASAP.
So on 10th march2012 i transferred the full loan amount..
Now as per the 1st written promise i should have revived the car by 15th of march, but since there was no reply i called then again on 15th they said we will call you once your car is here. the car is in transit.
on 18th march i went to their office & there i spoke with their team leader, some how he convinced me that car is in transit today so it will be delayed for another 15 days.this time he had given in writing & stamped this was his 2nd written promise.
now on 28th march when i called up they said we dont know what is the status of your car & hence it will further delay, so then i decided to speak with their General Manager & ask him where is my car exactly . now again he some how convinced & promised me that you will get your car on 3rd of April2012 this was their 3rd promise...
so when i called then on 2nd april to know about my status ..they are still saying me that the car will still further delay for another 15 days....that means delivery after 80 days....for a petrol car..
on the 2nd april The General Manager said me that if you cancel your booking you will get your full money with interest, & on the evening The CRM of that Orion Nissan call me up & says the car is delayed, if you want you can cancel your booking, but we will not refund your interest rate for the loan amount.
This time i lost my temper & decided to complaint against them on consumer court.

Unquote: