Buying experience was great , although I got the delivery late because of festive season , but was happy to recieve the car. My particular dealer gave me the delivery with a box of chocolates and a wonderful cake ( to compensate the late delivery)
The ride quality could be better (considering it's rivals) on speeds higher than 80 kmph , you can hear a lot of tyre noise.
I have the facelift 2018 model which looks great.
I opted for the black colour which looks more imposing than other colours. I've had the car for about two years now and the paint seems to have faded a little bit (lost its sheen). Ceramic coat would save it.
The Ciaz doesn't provide as much performance as its rivals but I bought it for the fuel economy. The 1.3 does the job for me but if you want performance , don't look at Maruti at all.
Service and maintenance : It hasn't bothered me a lot
First three sevices were free and the the next two services cost me about 3000 INR (both).
No issues with any equipment whatsoever.
Interior : No sunroof ! Which is common in this segment nowadays , Beige interior look very good and makes it feel airy inside the cabin. The steering wheel design could be better.
Infotainment : the touch screen works fine , You get bluetooth support , Android auto, Navigation system and no CD player.
The sound quality of the stock speakers is not great , but you can opt for better ones in the NEXA dealership itself !
Pros:
1. Good fuel economy