XCent SX 1.2

Engine Performance, Fuel Economy and Gearbox Had a major problem with Gear transmission soon after i bought it. While driving the gear would change on its own to lower or upper level. Very erractic behavior. It was in workshop for almost 1.5 months after the purchanse. Persistence efforts and continuous followup - the dealer workshop helped close the matter by replacing the transmission box. Horrible average. Less than 10 in the city.

Ride Quality & Handling There is a persistent noise in the passenger seat. Workshop people agreed there is a strange noise, but could do nothing about it.

Final Words MADE A BIG MISTAKE... NEVER GO FOR IT. Hyundai doesn't care for its customer, once the vehicle is sold. Repeatedly sent many emails, to no avail. Wrote to their big bosses, there was absolutely no satisfactory response. Finally the dealer workshop came to our rescue and helped get the transmission box changed. They themselves followed with Hyundai and got our work done.

Areas of improvement Too many!! Hyundai needs to iprove its customer relationship.