1. excellent built quality ,you can feel the thud when you close the doors ,it is simply so satisfying to hear ,even when you compare it to other cars in the same bracket ,you feel i20 is very well build ,for instance it is 200 KG heavier than the maruti suzuki baleno.
2. dirving experience is very delightful ,it is sweet to drive around ,steering feels so light ,Engine is very responsive and has a good level of energy to it ,Yet not to mention hyundai's diesel engine is way too good ,you cannot beat that ,it offers different level to satisfaction to drive.
3. after sales service is impressive ,but maybe it depends from service center to center ,for instance we get it done in new delhi
4. cons - they dont offer read headrest till sportz variant ,it id only available in asta. which is very disappointing ,