Claiming insurance was hazardous

2016 Asta diesel model Pros:-Comfort level(ride 12 hour 4m NIT Rourkela to IIT Kharagpur non stop without fatigue) engine refinement handling Cons:-Unavailability of spare part in service center(it took several months to bring Ideal ball bearing,4 which irritating noise was coming out near timing belt). *Nvr go 4 govt. insurance policy they take 21 days to claim my money back. *Major issue infotainment system frequently shut down,service people check n replace fuse but didn't able to rectify till date after 3 year of purchasing even many customer complain abt the same issue. *mileage 15kmpl in city 16kmpl in high way can return 28-30 kmpl under 60km speed. Final words: Best car in this segment in terms of riding,handling,stability,features,ambient interior, After 50k km in odo my car is still young in heart means pick up and acceleration is still as new,no dragging back while switching on d AC. WHILE my frnds SWIFT DZIRE which r grt in mileage r now suffering 4m pickup issue n engine noise n vibration.