my Honda brand loyalty has taken a beating

Exterior Nothing great; the side view mirrors are shock proof they say.  the doors were found poorly aligned, I had to really take it up seriously to get them corrected,  window shields waves during closure, excessive door bounce while shutting, poorly designed remote key as it opens up while is  trouser pocket without touching the keys ( there shoud have been a lock position for the buttons to stay inert until we press them).

Interior (Features, Space & Comfort)  good rear seat legroom, the inner lining of the ceiling is of lowest quality and finishing, which I never expected. the speakers are good with hi-fidelity. The dealer capital honda avoids fixing the floor mats after every service, even though i got it after paying rs.8000.  

Engine Performance, Fuel Economy and Gearbox I own a iDTEC. Pickup is reasonable, fuel economy is overstated - i get only 20kmpl in city and hwy both, gear box not condusive for a smooth ride; the rubber flap cover near the hand brake has a lot of gap that even coins, metal keys  or such items can easily fall and get thru to the gear box assy below, the gap between the front seat ( L or R ) and central handbrake assy is very small that even if mobile phone or something like this falls, you cannot take them out easily.

Ride Quality & Handling It thows you up and down when you meet bumps and patches on the road. nothing to mention about pot holes you can imagine.  at the hwyway drive, the car throws up while driving over the road patches, not experienced with my honda exi city earlier.

Final Words I had the petrol city exi for 8 years. I never complained on it except for the occasional service issues. That is a lower drive quality and poor hard shock absorbers.  

Areas of improvement There is a difference between economical and cheap design. The dealer service quality is  not up to the mark of satisfaction currently with capital honda as i had to really talk to all levels to get a job done. They took my car before and after water service, thru the rainwater muddy sludge; currently the issues are under discussion wtih capital honda who has told me that they will raise the isse with honda mfrng to resolve my issues. afraid of getting the car serviced by such dealer since their insensibility to address issues should not results on our life.

Speakers, rear sear leg room, that is all.mileage 20kmpl, hard poor shock absorbers, ceiling linin interiors, hard steering, loud road noise