TYRE USED BY FORD ARE INFERIOR QUALITY

FRIENS I WOULD LIKE TO SHARE MY EXPERIENCE WITH FORD AS I AM USING MY FIGO FROM LAST 1 YEAR. IT INCLUDES 2 SERVICES 12K KM RUN.

  1. THE SERVICHE PROVIDED BY THE SERVICE CENTRE IS SATISFACTORY.

  2. FIGO IS AN EXCELLENT CAR WITH GOOD KMPL HANDLING IS VERY GOOD I HAVE DRIVEN IT FROM PUNE TO GOA, PUNE TO MAHABALESHWAR AND OTHER NEIGHBOURING PLACES WITH NO PROBLEM.

  3. THE ONLY PROBLEM IS QUALITY OF TYERS IS HIGHLY UNSATISFACTORY, I WANT TO SHARE MY PERSONAL EXPERIENCE WID U GUYS AS THE TYRES USED BY FORD i.e. GOODYEAR ARE INFERIOR QUALITY AND AS WE ALL KNOW DRIVING CAR ON HIGHWAYS AND EXPRESSWAYS WITH A SPEED OF 100-120 OR MORE IS A RISK WITH SUCH TYRES IF IT BURST AND IT PUTS YOUR LIFE IN DANGER.

   IT HAPPEND TO ME WHILE DRIVING THE CAR WITH JUST A SPPEED OF 15-20 THEN IT STRUCK A ROAD PAVEMENT JUST OUTSIDE MY HOUSE. FRIEND THIS WAS NOT ENOUGH WHEN COMPLAINING ABOUT THE FAULTY TYRE THE RESPONSE I GOT WAS THIS FROM FORD (SHOWN IN BLUE LETTERS ).

   I WOULD REQUEST YOU TO KINDLY LOOK INTO ALL THE PROS AND CONS AND THEN ONLY GO FOR FORD.

THANK YOU.

Dear Sir,

This mail is in subsequent to our earlier correspondence, regarding your vehicle bearing Vin number.

At the outset, we regret for the inconvenience caused to you. We had a detailed discussion with our dealership team and our regional team regarding your concern. We wish to inform you that our service team along with our regional office has taken up this issue on a serious note. Feedback such as yours allows us to examine our practices and policies to ensure that we meet or exceed the expectations of our customers in the future. We regret that you have not had a favourable experience, appreciate the time you have taken to write to us.

Please feel free to contact us for any other assistance. We are pleased to extend our support to you required if any in future.

GOOD PERFORMANCE OVERALLINTERIOR NOT UP TO THE MARK NOISY ENGINE (DIESEL)