Wish I hadn't bought it

Exterior Trendy styling, neat finishes.

Interior (Features, Space & Comfort) Generally good, especially for short people. Tall people will have a problem with this car's headroom and general fit in the driver seat. Headlight control is an old style rotary selector placed exactly at right knee level under the dashboard, so it keeps fouling with the driver's knee as you get in/out. Design of the stereo controls is quite poor from an ergonomics point of view. The excessive reliance on software controls without enough afterthought leads to situations like doors not being lockable in case of electrical failure, except for the rear door, which cannot be opened in case of electrical failure. If the engine is turned off briefly (e.g. at a traffic light stop), the stereo and any call in progress is cut, and has to be restarted. This car is full of little design flaws such as these.

Engine Performance, Fuel Economy and Gearbox Pathetic mileage of 8 kmpl in the city (without AC), bumpy gearshift, excessive clutch travel with very late engagement and early disengagement, very poor audio quality from the irreplaceable stock stereo, no backups for door locking in the event of electrical failure. Engine pickup is moderate, but this is just a 1.5 L engine. Underpower felt on steep inclines.

Ride Quality & Handling Easy to drive due to very light steering, although the clutch is something to get used to. It handles bumps and potholes well, although I have yet to find out what will break early as a result. I've been told that part replacement costs are a complete ripoff.

Final Words It's a good-looking disappointment. I expected more from an auto manufacturer that has more than a 100 years in this business. But now I understand why it is nowhere close to being #1 in its field. If only I could get a full refund I would get rid of this car in an instant.

Areas of improvement Ford's attitude towards its Indian customers needs complete servicing and refurbishment. The attitude that I perceive is that they think their US-designed car is perfect for India, and it is only customer handling that needs to be managed, particularly by their dealer and service network. They are so dead wrong in this area. They cannot even make a decent app or company website. I will never buy a Ford again, and I would never recommend this car to anyone.

Light steering, passengers are happyMileage is 8.6 kmpl max, bumpy gearshift, too much clutch travel, bad engineering design