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    Really Bad service and customer care

    11 years ago | Satyapal

    User Review on Ford Figo [2012-2015] Duratorq Diesel Titanium 1.4

    Detail Review:
    Rating parameters
    (out of 5)

    3.0

    Exterior

    3.0

    Comfort

    4.0

    Performance

    3.0

    Fuel Economy

    3.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    Hey guys, This product called Fpord Figo is awesome. but never pruchase it as the service of dealers specially in Mumbai is so so bad. you are tired of just calls from them , repeat the same problem to 4 people and then also the problem is not solved. car is delivered after service in most shabby manner. Also if they tell u that they shall pick up the car again in 4 days, it shall actually be 2 months and you shall have to follow up not they.  They pick your car in the afternoon and then say they shall deliver the next day. The estimates of service are wrong. They just try to call and ensure that you give good feedback, They do not do anything if there is a not so good feedback

    In all a very bad experience 3 times , Never purchase a FORD car in India though the product is better. You shall have to beg for good after sales service for very basic things

     

    Car built & productReally bad service and attitude of dealers
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    11 years ago | J.B.Deshmukh
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