Poor after sale service. Even Ford Costomer Service center fail to address my issue .

Name: Zulfqar Khan
Item: Ford Figo [2012-2015] Duratec Petrol EXI 1.2
Rating: 2
Author: Zulfqar Khan

11 years ago | Zulfqar Khan

User Review on Ford Figo [2012-2015] Duratec Petrol EXI 1.2

Detail Review:

Rating parameters

(out of 5)

3.0 Exterior	3.0 Comfort	3.0 Performance
2.0 Fuel Economy	2.0 Value for Money

PURCHASE:

New

DRIVING:

Few thousand kilometers

Exterior

Exterior is good .

Interior (Features, Space & Comfort)

Interior is good with , A/c Performance is best . More leg room . Large boot area.

Engine Performance, Fuel Economy and Gearbox

I have purchase this car in Aug 2011 and driven around 15000 KMs . My Car Gear box has develop major technical problem. Fuel economy is around 10 is city and on highway it will be around 13.5 KMs with A/C. Petrol model.

Final Words

Good car with poor after sale service . Will not recommend any body to buy this car.

Areas of improvement

My experience with Ford Car service agency is very bad in last one year. Improver=ment is need intrem of Fuel economy. Ford Customer service center don't like to resolve your issue with dealer. and take even more time than Dealer service center.

Good Car in bad hand in IndiaAfter sale Service is very bad . Will not recommend to buy ford car.

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