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    What about Service

    12 years ago | Deepak

    User Review on Ford Figo [2012-2015] Duratec Petrol Titanium 1.2

    Detail Review:
    Rating parameters
    (out of 5)

    4.0

    Exterior

    4.0

    Comfort

    4.0

    Performance

    4.0

    Fuel Economy

    4.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    This is the best car in its segment but I fear it does not go the Matiz went about.

    Your dealers dont care about your wonderful product. I had got all my services done well in time.

    All they did was washing, even in the last service nothing was done even the washing was horrible and it was pointed at the time of delivery. I had even complained to the company's personnel but nothing happened. some one month later I got a coupon for free washing.

    I would not totally blame the only dealer in Lucknow and around, so they may be overloaded with the work. If that is so it is to be taken up by the company. Ultimately the comapny would suffer.

    I have stopped going to the dealer in Lucknow and now I am thinking for an alternative service provider or I would sell the car for replacement.

    What to do can't help.

     

    Interior (Features, Space & Comfort)

     

    Engine Performance, Fuel Economy and Gearbox

     

    Ride Quality & Handling

     

    Final Words

     

    Areas of improvement  

     

     

    I like everything in this carYour dealers providing service is awesome.
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