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    Totally unsafe exteriors and irresponsible replies from FORD Management

    13 years ago | Indiramurugesan1983

    User Review on Ford Figo [2012-2015] Duratorq Diesel LXI 1.4

    Detail Review:
    Rating parameters
    (out of 5)

    1.0

    Exterior

    2.0

    Comfort

    2.0

    Performance

    2.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

     

    The car is totally disappointing as far the exteriors are concerned. It does not have any projected scratch/crash guard  for rear/front/side portions and not even any rubberized lining also making the car highly unsafe and vulnerable in Indian Roads and the pity is FORD Management does not bother to respond to any suggestions/feedback from users. Their replies to customers are rather ritual and routine and evasive  and irresponsible and we are yet to taste the style of services to the car. May be the No 1 Car for the year 2010 has gone to their heads and hence they just ignore any suggestions/feed back from users. No 1 in sales does not mean No 1 in services and quality. The car FORD FIGO is certainly lacking in several crucial and key areas especially the blunt exteriors/finish with zero safety from scratch/crash angle and the response of the management is very pathetic and unhelpful.

     

    boot spaceTotally unsafe exteriors with totally a blunt finish for the rear and front and side portions
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