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    Very Poor Choice -Think twice

    9 years ago | Anoop

    User Review on Volkswagen Vento [2015-2019] Comfortline Diesel [2015-2016]

    Detail Review:
    Rating parameters
    (out of 5)

    2.0

    Exterior

    1.0

    Comfort

    2.0

    Performance

    1.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    Exterior Good Exterior and gives a nice look from outside

    Interior (Features, Space & Comfort) Not spacious and my head is hitting the roof while entering into driving seat and in exit even though my height is < 6feet..I am using a Dzire which is very comfortable in terms of space.

    Engine Performance, Fuel Economy and Gearbox Fuel Economy is below average.Company offers 20.64 but getting < 15.

    Ride Quality & Handling Need gear changing whenever you apply brake. 

    Final Words I bought a New Vento in Aug'2015.Within 2 months of use the wheels and some inner parts started rusting and I reported this matter to the dealer KTC,Cochin.I was surprised with their response as they said it's common in VW cars and nothing to worry.But when I insisted on solution they said they want to consult with the company and they need the vehicle in their custody for 2-3 days to discuss with their plant..This is again shocking as they don't care about the inconvenience to the customer by keeping the vehicle in their custody just for the discussion with their plant.They said plant will ask lot of quieries and they want the vehicle to be in their workshop till the discussion is over..Why the customer has to suffer for their inefficiency which I don't understand..Also the mileage is very poor.The company offers 20.64 but getting nearly 12 to 13 in city and 16 -18 in highways.

    Areas of improvement Need lot of improvements in Customer Service infact I had faced an unfair trade practise from the dealer.After lot of follow ups I got the refund of excess money collected by the dealer. I did a blunder by buying this New Vento and plan to dispose off.

    StabilityPoor Quality of Materials -My Car starts rusting within 2 months
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