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    Horrible experience

    9 years ago | Utpal

    User Review on Volkswagen Vento [2014-2015] Highline Petrol AT

    Detail Review:
    Rating parameters
    (out of 5)

    4.0

    Exterior

    4.0

    Comfort

    1.0

    Performance

    2.0

    Fuel Economy

    2.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few hundred kilometers

     

    I was a Audi/Volkswagen owner for long time when I was outside of India. I purchased a New Vento (TSI Highline) on 16th Jan 2015 from a Kolkata dealer with the same faith. But having a horrible experience with the car and jotting down my sufferings below :

     

    1. While taking the delivery, I have identified that Hand rest in between Driver seat and passenger seat is broken. They request me to take it to service center and fixed it on 31st January after 2 visits as the parts was not available

    2. 22nd Feb – First time My car was broken down in office parking as Battery was drained. Service center has sent technician  and It was jump started

    3. 24nd Feb – Second time car was broken down in office parking as Battery was drained. Service center has sent technician and it was jump started. Technician took it to the service center and returned the on 28th February saying Car doesn’t have any problem

    4. 6th march – 3rd time car was broken down in office parking as Battery was drained. Service center has sent technician and It was jump started. Technician took it to the service center and returned the on 16th March. Changed Battery, Self as there was electrical leakage.

    5. 14th May – 4th time car was broken down in office parking as Battery was drained. Service center has sent technician and it was jump started. Technician took it to the service center and it they are trying to identify the root cause.

     

    Now My question is when VW is taking pride of having German technology and also having no flaws in the car, why I am facing this with a new car? Are the cars getting manufactured in India not going through same quality standard as outside India? I am going to publish my story everywhere in social media so that everyone gets to know about it and refrain themselves from buying this faulty car?

    ExteriorPerformance, Starting failure
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