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    Avoid this machine till the last

    11 years ago | Anujgupta.Ibs

    User Review on Volkswagen Vento [2012-2014]

    Detail Review:
    Rating parameters
    (out of 5)

    2.0

    Exterior

    3.0

    Comfort

    3.0

    Performance

    3.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Its my mate since ages

    Exterior

     Average looks; the standard mid-size segment features and design; nothing esquisite 

    Interior (Features, Space & Comfort)

     Fine, not so bad; leather and biege combo works somehow, however, no steering mounted controls and out-of-date in built music system kills the premium brand image.

    Engine Performance, Fuel Economy and Gearbox

    This is probably the only thing i feel satidfied about. The engine is smart (bit noisy) but still good. The fuel efficiency is at standard level--almost every other car in the segment is meeting same standards. 

    Ride Quality & Handling

    Handling is strictly not recommended for Indian roads. The car is delicate product probably meant to be driven in race tracks only. The make quality is not so great and wears down quite quickly. Apollo tyres further add to the plight of unfortunate owners. After-sales is probably worst in the segment and to add spice the company doesnot have even a single self-owned service center to control mishaps of their franchisee partners. Please keep aside atleast 50K annually towards the maintenance. As soon as you enter your car in a service station be assured to spend atleast 10K, which company seems to think as their birth right.

    Final Words

    I will request everyone not to buy this car. A volkswagen in 11L seems a good bargain in the begining, however, soon you will get acidity due to the relevant maintenance cost. Spare parts--for example, spare keys will cost you a minimum 15K (amazon UK sells those keys for 1.5K only) with one month delivery time. The service providers may be polite but are lethargic. More than often you will feel cheated. Your problems will never be addressed in one go and you will end up spending more on labor charges. 

    Areas of improvement  

    I think the brand has so many issues that they can not actually survive for long. NOT RECOMMENDED PRODUCT IN INDIA 

     

    driving comfortEverything else, especially maintenance cost and spare parts
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