Vento tdi

Hello VW,

First of all we would like to congratulate your team for launching your products in India. At the launch of VW vento car you have advertised in T.V's and news papers that your engineering team were weeping to see off your cars from the manufacturing unit. This advertisement has impressed the customers and we in particular were forced to purchase the vento car from M/S.Elite Motors Bangalore on 30-12-2010 bearing chassis number WVWL10603BT018544, trendline diesel model. Now after going through the features in your car we are forced to weep for selecting VW vento inspite of better varieties and features available in other Indian cars, The reason are as follows.

1. The right hand wind shield wiper arm cannot be lifted even by one inch to wash,maintain the wind shield.you could have easily extended the hinge portion of the wiper arm by three inches to facilitate easy lifting as commonly found in other cars.
2. The instrument cluster which displays temperature,kilometer, fuel tank capacity,RPM needle, KMPH reading and back lit display of AC knobs all are in red light, which will Perice the drivers and the co passengers eyes in the night journey. There is no colour discrimination for which items we are looking for in the cluster.you could have easily used diffent colors to differentiate as in other cars.
3. The child locking system needs the help of driver who has to come all the way by putting off the engine and bring the ignition key to operate the child lock and go back to his seat and start the
vehicle.
4. All the doors cannot be locked from inside which is a big safety concern especially in country like India were the majority of the travelers prefer to lock there doors from inside.this can easily be solved by providing a latch adjoining door handle which very common even in a basic model cars from the inception of cars in the world, and we never expected VW the world leaders in automobile industry to do such blunders.
5. The fuel tank cap cannot be locked from outside after filling the fuel and it has to be locked from inside only.
6. The rear door power window cannot be operated from the driver side and the glass cannot be bought down completely also the top of the glass design is not uniform and one side of the glass is not moving in the rubber beeding.
7. The wheel jack and spanners are housed in a thermocole container which will break very easily, instead a good bag could have been provided which help in a long run.
8. The engine number is not in a prominent location which is very difficult to copy to a document while registering the vehicle.

VW is a century old German car manufacturer and we never expected those basic and silly mistakes by the renowned world famous car manufacturer. The above mentioned mistake are not found in any of the age old Indian cars.We request you to rectify the above mentioned mistakes in our car also we hope that you will put your R&D depatment to swing into action and you will not repeat such mistakes in your next production. About 20 of my friends who were about to book VW Vento are dissatisfied after finding the above mistakes in VW vento and they straight away switched over to your competitive cars. Hope you will rectify these mistakes in our car at the earliest if not we kindly request you to take back the car to keep up the German company image.hope this will be taken seriously and will get a positive reply from your end,as complaining to the toll free number did not yield any result.

pls call me on 9885XXXXXX