Bad Service Experience & Unfair Policy

Company Warranty - I have booked the car on 31st Mar 2011, however I took the delivery on 21st April 2011. Any thing you purchased from market, Warranty should start from day of Delivery, However as per VW policy Warranty starts from day of booking.

in VW Vento, A/c vents are of worst quality, I have already replaced them twice and whenever I took that in service centre to replace It always took 2-3 weeks as the part is never available with garriage.

This time also I called the service center and request to arrange the new AC vent for replacement, I was advised to wait for 1 week. Now this week when I took my car at service center, they are saying car's warranty has expired 4 days back as my car's booking date was 31st March 2011. I tried to convince that delivery date is 21st April 2011 so my 2 years company's warranty ideally should be till 210th Apr 2013. But then Service Manager of Tornado Motors' Andheri (E), Mr Amit, he was like dumb terminal, was giving only one answer Nothing can be done, what ever I was trying to tell him, he had only one answer, Nothing can be done, Nothing can be done.

i would like to warn all the VW Vento aspirer, Car is good, but it's kind of white elephant, small small parts cost you bomb. My car is just 2 years old & driven hardly 15,000 KM, still in this service my Bill was more than Rs. 25,000/- for replacing petty things.

There are no free services offered by Volks Wagen, and for every service you should be ready to light your pocket by 25K to 30K, unfortunately if you actually damaged your car then bill may shoot up even more than Rs. 1lac. Just plastic wheel cover for any other car you get for Rs. 100-Rs. 200 for Volks Wagen cost is Rs. 1200/- for one wheel.