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    Too high Maintenance Cost !!

    11 years ago | Vinodh

    User Review on Volkswagen Vento [2012-2014] Trendline Petrol

    Detail Review:
    Rating parameters
    (out of 5)

    4.0

    Exterior

    4.0

    Comfort

    3.0

    Performance

    3.0

    Fuel Economy

    3.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    I bought a Petrol Vento 2.5 years back. I was happy to own a Vento in the beginning. Dear friends, I really understand now that I made a totally bad decision :-(.

    To tell you an incident, I had a minor accident two months back, one of the doors got damaged. Another door and a back panel had minor issues. When I went to the showroom, they told both doors and back panel need to be replaced, and gave an estimate of 80,000 Rs. Believe me, I got my car back only after 2 months, and thats too with multiple escalation emails and calls to their Mumbai office, and with a whopping bill of more than 1,12,000 Rs. Reason that they told is, they had to order all spareparts, and it took more than a month to reach the service center. One sparepart is yet to be arrived.

    More than the money, I felt shaken by the attitude of those guys !!

    So my advice, go for this brand only if you have pocket full of money for after-sales service, and you have enough backup options in case of a service repair, or spareparts change...

    Good looks, famous brandSpare parts availability in India, too long to service, shocking spare parts and service cost
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