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    Manufacturing Defect

    12 years ago | Vijay Dasari

    User Review on Volkswagen Vento [2012-2014] Highline Petrol AT

    Detail Review:
    Rating parameters
    (out of 5)

    3.0

    Exterior

    3.0

    Comfort

    1.0

    Performance

    1.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    Engine Performance, Fuel Economy and Gearbox Loud engine like desiel engine.

    Ride Quality & Handling Bad as my car is having manufacturing defect.

    Final Words

    Dear all,
    I bought vento Automatic, in jan 2013 in bangalore from apple auto, it's hardly month old, since I bought there is a loud noise coming from the rear of the car when ever the car passes a speed breaker at 20kph some times even at 15kph. Apple Auto in bangalore are hopeless and they are just interested in a sale and after that they just ignore you. I have given my car to them to loom into the problem and for last 10 days the car is with them and no update from them regarding the same and finally they say the car is alright and all the cars of VW make a loud noise from the rear when they pass the speed breakers. I just can't believe them and I have driven lot of makes and models but never experienced such thing. Not to mention how pathetic their toll free number service, it's just an eye wash as far as resolving problems are concerned. All bangaloreans pls avoid apple auto like hell.
    Regards Vijay Dasari vdasari@aol.in

    Areas of improvement VW have to come up with contact numbers and email addresses for the grievances as the toll free numbers ane the email address on their web site is of very little help, the call center guys do not know any other information other than the info from the website. If you have a concern/grievances there is a very remote possibility of help Fromm the VW India. Unless your dealpro helps you there is no other option.

    Avoid VWBrand as there is no transparency and all the information that thou are supposed to know, like VW standards, your prevail ages like courtesy car etc are closed held and no one gives out any customer benifitial information.

    Can't think of anyBad dealers, worst customer service from VW, consumer infinite troubles
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