First Servive of VW Vento TDI Highline

First service experience of VW Vento TDI (Diesel) Highline.

My car shows 14781km on MDI so due for first service. I booked it at World Class Automobile, 68/3, Najafgarh Road, Moti Nagar, New Delhi. The SA (Service Adviser) was Mr. Rajesh Verma. I handed over him the car on 9:45 on 8th September 2012. He advised me to be done the following works.

-          15Kpaid service

-          Wheel alignment

-          Wheel balancing and tyre rotation

-          Synthetic lubrication

-          Engine oil filter

-          Air filter

-          A/C filter

-          Fuel filter

-          Drain plug

-          Silicon spray

-          Breaking water

-          Air conditioner servicing (optional)

-          Washer fluid

-          Touching work for minor scratches on front/rear bumpers

On 4:30 PM he handed over me the car after servicing. The break-up of the items are as under.

-          15Kpaid service = Rs. 1350 (labour) +

-          Wheel alignment = Rs. 589 (labour)

-          Wheel balancing and tyre rotation = Rs. 450 (labour)

-          Synthetic lubrication (4.4 L) = Rs. 394 (labour) + Rs. 4136

-          Engine oil filter = Rs. 385

-          Air filter  = Rs. 395

-          A/C filter = Rs. 1010

-          Fuel filter = Rs. 1290

-          Drain plug = Rs. 85

-          Silicon spray = Rs. 999

-          Pressure lock  = Rs. 150

-          Air conditioner servicing = Rs. 1500

-          Weight = Rs. 405

-          D Water = Rs. 40

-          Washer fluid = Rs. 270

-          Touching work for minor scratches on front/rear bumpers = FREE

Total Labour charges = Rs. 2783

Total Parts charges = Rs. 10665

Grand Total = Rs. 13448

Additional Item: I ask them to fit Navigation system (GPS, iPod connectivity, bluetooh, DVD player, CD player, FM/AM radio etc.) And reverse parking camera. This Cost me Rs. 42000.

Note: 12.36 % Tax on labour, 20% tax on OIL, 12.5% tax on other items.

Courtesy: Free lunch for two persons, four times coffee for two persons, Free touching for minor scratches & 2% charges waived off for payment through Credit card.

I think the above experience is good since people are not satisfied from VW services!

I hope this information will clarify the doubts of many New VW Vento Owners who fears to purchase it.

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