Volkswagen Vento [2012-2014] User Reviews

Hi this is Gopinath from chennai i had bought VW vento recently and driven 15000km have nor experienced any major problem

at my first service i felt my vehicle is vibrating lot that  it has been noticed that two injector is not working i dont know the reason for that but ABRA motors taken care of that and replace in varenty very kind person(iliyas) now my car is doing well apart from that its great car 

Exterior

very good look strong body but still needed i thing for fuel efficiency purpose VW had reduced weight in body when compar to other models 

 

Interior (Features, Space & Comfort)

nice interior but its very confusing why indicator is right side(VW vento lounched only in india i think so if wrong sorry) and confusing with Indian traffic rules

 

Engine Performance, Fuel Economy and Gearbox

very smooth engine, paka efficeiecy grear box is so good and soft but clutch and vibration in clutch is there when engine is ideal at that time if i give accelerate it gives jerk of whole car body this two problem is there in all VW car just chect this when you are driving it

1. while going in high way just keep your foot in clutch you cal feel the vibration

2.accelerate when your vehicle is ideal without any gear it will shake the whole body

i had tested in most of the car in service station i felt the same in all cars i dont know why VW did not noticed it

 

Ride Quality & Handling

very go od

Final Words

 Great car to drive excelent milage of 23+ in highways (70 -80 kmph) incity 17-18kmpl

Areas of improvement

Vibration in clutch

jurk at initial stage

ground clearence in not up to mark for indian roads

  

 

 

good mileage, great performance, great leg spacevibrating clutch, jurk of car when accelerate in neutral, ground clearence

Exterior Nothing much. It is a plain looking car. The dealers would tell you that it is much easier to repair if there are any dents. Do not buy that arugment. 

Interior (Features, Space & Comfort) Hardly any features worth name. For a car of this price, there are hardly any features. Even the sound system that is provided, does not have a remote. I doubt what a passenger sitting in the rear seat would do - listen to songs of choice of his driver. 

Engine Performance, Fuel Economy and Gearbox Very poor mileage. Petrol version simply guzzles fuel. Impossible to run it on a daily basis. Simply consumes too much fuel. It is too costly a car to run. Mileage even after running 5000 kilometers does not improve. They promise 11-12 in city driving. However, it never gives this mileage. People should consider themselves lucky if they can get a mileage of 9 kmpl in city driving. 

Ride Quality & Handling Body noise, engine mounting noise, starting noise like an auto. The entire car shakes while taking a sharp turn. Starting noise in very high. 

Final Words Avoid. 

Areas of improvement As indicated above. VW seems to have thought that they can sell any kind of car in India. However, with competition hotting up, they will soon realise that they were sadly mistaken. Most of cars sold are a result of mis-selling.

Nothing muchPoor fuel economy, no internal locking, body noise.

Dear Friends

Please do not buy Volkswagen Cars. I have purchased a Vento from  Tornado Motors (Andheri) around four months back.  Their dealers are cheats and still worse is their Customer care Dapartment, they should rather name it Customer NOCARE department. I have travelled world and respect German companies for their work ethics, however with VW it is the worst german Company I have seen, they are a shame on Germany.

They will make you all the false promises to lure you but fulifill none of them. If you ask them before booking to give it to you in written they will not do so and when you get your car you will find yourseldf a helpless fool.

 I was going to buy another car but I finally booked Vento thinking that I was getting a good deal but it was all their marketing tactics. I was also promised for so many things and even a 0%  Depreciation Insurance Policy. They have not given me till date. I have contacted their dealers but of no use. They are least bothered as the car is already sold and I can do nothing about it now. I even contacted Volkswagens Customer Care department, after making 5 written complaints I got my first reply asking about the matter. I explained them the whole thing and kept on waiting for their reply but I have not received any reply form them. They will not care to reply you, I have even written letters to their Head Of Dept but even they are not concerned with what a customer feels when cheated like this and they will do nothing about it.  For the details on the above matter you may call me on my Mobile : 97698XXXXX.

Jaisukh Chitroda (97698XXXXX)

robust carCheating Customer by false promising and worst customer care. No ethics in business.

Exterior

Pros: The exterior is being designed in a  classic style.The whole body is been made heavy metal that makes it resistent against collission.56lt fuel tank keeps the weight for the smooth control of the vehicle.The exterior looks may appear looks similar to luxury vehicles especially the roof design.

Cons-the front view is similar to polo...same as indica to indigo.

Interior (Features, Space & Comfort)

Pros: Interior finish is excellent, type of material used..etc.are superior comparing to the vechicles in its class.Good cooling system as it is automatic.The new vento comes with an audio system used in jetta(tredline) which is good.steering mounted cotrols makes it more convenience.meter console display and design is excellent.THE INTERIOR CABIN IS FREE OF ENGINE NOISE MAKES IT THE RIDE MORE COMFORTABLE.font arm rest are cmfortable in long journey.

Cons: Space will be little bit in short as there is a hump like thing in the rear seat makes it difficult for those who sit in the middle.Lacks bluetooth support.seat belt warning alarms.

Engine Performance, Fuel Economy and Gearbox

Pros: Excellent pickup and pulling.reach 100 in7 secs..150 in 20secs..amazing...!gearbox is excellent...smooth movement.

Cons As it exerts more power, mileage is comparatively low(15 to19).while idling the engine sound is high while compared to others in class.

Ride Quality & Handling

Excellent... As the body is made with rigid stuff especially, bonnet. It makes the vehicle more heavy. Inaddition to it the amazing fact is that the fuel tank capacity is 56 litres which none other have in its class. Which is equal to xylo & innova.excellent braking system. The ride quality is excellent in moderate speeds.If we move in high speeds in bumpy roads it becomes difficult.

Final Words As it is bit overpriced ie.12.9lacs it should contain more features but the features provided till now are excellent in quality and finishing.For those who loves power and performance may choose it as it is best in class.

Areas of improvement The front look should differ from polo.outside engine noise should curtailed.

SILENT CABIN,EXCELLENT PERFORMANCE,SMOOTH HANDLINGPOOR GROUND CLEARENCE,LESS SPACIOUS,ENGINE NOISE WHILE IDLING

I bought Volkswagen Vento Trendline Diesel one week back. It's an awesome car and I'm really enjoying its performance!!!

Exterior I love the looks and solid build of this car however it may vary from person to person.

Interior (Features, Space & Comfort) Interiors are excellent and especially I like the color combination of dash boards and door pads, rear A/C vents, Volkswagen logo in the steering wheel etc. The only draw back is the big hump in the rear legroom which restricts the comfort of the 3rd passenger in the rear seat.

Engine Performance, Fuel Economy and Gearbox I think I have to write something more here, the engine performance and response of the vehicle is simply superb and you 'll hardly feel any turbo lag. I became a die heart fan of this car mainly due to the driveability, stability at high speeds, suspensions (very much fit for Indian roads), Volkswagen master piece horn etc...Overall it's a great engine and i'm getting an amazing mileage of 20.5 kmpl.

Ride Quality & Handling Ride quality and handling is awesome, I took the test drive of almost all the cars in this segment and I felt this is the BEST!! Especially I love it's stability even beyond 150 kmph.

Final Words Altogether it's really a great package and I'm sure that you'll love this vehicle once you take a test drive. I have seen lot of negative reviews about Volkswagen dealers but fortunately the dealer I have interacted with was very helpful and and they were supporting me all the time :)

Areas of improvement The only draw back I can see in this vehicle is the big hump in the rear leg room, this vehicle will be a great success if Volkswagen does some improvement on this area. However, I'm really enjoy each and every moment with my car :) and I'll surely recommend this car to my dear ones.

Engine performance, Mileage, stability in high speeds, style, comfort, featuresBig hump in the rear leg room

Engine Performance, Fuel Economy and Gearbox Multiple engineering problem since purche. Unsafe, unpredictable, risky accelerator, leakage in petrol pipe, very unsafe car.

Final Words A car that can kill you or kill someone on road due to many defects in engineering

Areas of improvement I have no confidence in the care sold in India

I purchased the VW Vento Highline in Nov 2011. Orion Motors, unit of Volkswagen India, Hyderabad.

On the 2nd day of purchase, the fuel system was defective, leading to sudden likage of petrol and car stopped on road. It was towed to the service centre.

The WV did not acknoledge it as engineering / manufacturing / Quality problem, they have told me it is tampering case. The repair document they give does does not mention this, it is written "fuel leakage", the WV people never gave me the replaced parts (if they claim it was cut/tempered). they have tried to pass the buck on customer, instead of investigating or replacing a unsafe car.

The 2nd major safety issues happened few days back. the car's accelerator pedel behaves irratically. It does not pick up acceleration even after pressing the pedel, however, suddenly it makes engine noise and jumps ahead (jerks ahead). this could have lead to injury to me or fellow people on road. The WV team, as expected tell me that it is possibly related to driving too slowly, in big traffic situation, pressing the clutch too long. I have driven cars for more than 14 years in diffrent cities, this comes as a surprise, that i do not know to drive a car. The WV people have as expecetd tried to place the blame on customer instead of fining out details of this major safety issue or replacing the car.

I have no option but to file a case of criminal negligence on part of WV, an act that could lead to homicidal situation (due to car defects).

the incidences has also lead me to remain away from my job, trying to chase WV people for services and caused inconveinece and monetory cost of hiring car each day the car is in service station.

WV nameUnsafe. unpredictable, risky accelerator, leakage in petrol pipe, very unsafe car

Exterior Exterior is ok, Body is similar to Scoda Rapid.

Interior (Features, Space & Comfort) Ok.

Engine Performance, Fuel Economy and Gearbox Ok.

Ride Quality & Handling I have seen reviews in most of the forums that there is left pulling problem in VW vehicles. Good example is myself. I have visited VW service dealer to get my left pulling issue rectified from past 6 months ( since i have taken the vehicle). Now my car is done with 12000 Kms mileage and got the following changed during this 8 visits to Vw service station (1st Time - Left shock absorber, 2nd time - 2 front tyres, 3rd Time - right Shock absorber, 4th Time - front crossmember, 5th Time - Knuckle Joints, 6th Time - Multiple tests done by VW Fly doctors, 7th Time -  VW Fly doctors & Engineers from Plant have done R & D to find out the issue and finally changed rear axel & all 4 tyres. But now the problem has been moved from left pulling to right side.

Final Words After 4th Visit they have verbally told that they will initiate talks with VW to replace the vehicle if the problem is not rectified after changing Knuckle joints. But not kept thier words and inturn wanted me to bring back my car and VW team is coming to inspect and have changed Rear axel and tyres.

This is how they do R & D on customers vehicles with which we are the ones who will feel bad and depressed after investing lahks of rupees on such brands who showcase and do sales in market with a tag " German Technology & Engineering" but here we need to undertsand that its German technology but its manufactured in India and also marketed in India and service also as per Indian standards and nothing is German here like.. policies, pronciples or practices.

Think twice before prefering any such brands and also see more similar post / reviews given in many forums or groups on google search.

Areas of improvement Customer care and response time. After sale customer care should be more attentive towards customer complaints and take proper action and decisions on such critical problems faced by customer. Never seen senior management reaching customer to understand the problem when it is major ( which can cause danger to passengers travelling in a car having pulling issue).

No proper escalation stages available on website to reachout to them on our concerns when not satisfied. Even if we call customer care for follow up on our complaint, they say that they wills end email to concerned person but will not say that they have escalated that. In my above issue, i dint even get call from VW India team even once to check if my problem is resolved or what is the current status of my issue. That is how they are at customer care. But they advertise in big words that customer satisfaction is our priority or policy.

Thanks for reading my post/review.

Jagadish Maddali

+91 9866XXXXXX

Same as other brands in marketBad service or customer care

Exterior A bit plain Jane, but makes a statement when standing next to other cars in the same segment. Certainly better and finished design compared to SX4, Manza etc.  If you compare with Honda City, its a simple yet elegant.

Interior (Features, Space & Comfort) Really Ample leg space and storage space inside for front and back seat. Haven't seen this much of legroom for back seat in any other car in this segment. The boot space provided is must have for anyone who needs to make trips to airport.

Engine Performance, Fuel Economy and Gearbox You feel the power yet stability and safety on long journeys especially. After driving a Tata car for a few years, I feel, this one is has way better comfort for a driver within city or outside. 

And my Final Words are

Yes, this is a better decision if you are comparing this with Hundai Verna, Maruti SX4, Scoda Superb. Can't compare with Honda City since there is no Diesel model yet.

Excellent build quality, stability and torquePlain Jane looks

I own a Vento Trendline 2012 model, driven 9000 kms in last 6 months. Plain exteriors and interiors, no nonsenese, look good and sturdy, lack some essential features like ABS, EBD which should have been there in all versions.

Handling is good at low and high sppeds as well. I have driven it at 180 kmph and it was rock sturdy and did not make me nervous (did not go furthur as my wife was getting anxious ;))

All in all a good buy at the price that they are offering it. It also has a Ground clearance issue when driven with 2 adults in the back seat, whithout them it is better but still it tends to touch from the backside if you are riding on a bumpy road with potholes or even at bigger speed breakers.

Some tech guy at VW told me bigger tyres might help but i am unsure. The most important thing missing though is the REMOTE LOCKING in TRENDLINE. I am shocked they do not provide it as an ADDON as well. Would have loved to have one even today.

Crazy thinking GuYS at VW..Wake up

Sturdiness, control on high speeds and spaceNo remote central locking, net even as an addon