So I purchased this suv in July 2017. It's been a good experience not great as such.
1. Tyre bulge at 11k kms. It happens in many vehicles but the shocking part was that the cost of a replacement tyre was 30k!
2. 1st service experience was good. Got the car delivered in a day.
3. At 22k kms the sunroof started leaking water in cabin. The car was at the service centre for 2 weeks. Service centre guys were totally unprofessional and damaged my seat while doing the roof repair.
4. 2nd service at 30k kms was expensive at INR 30k! And it was just a normal service nothing extra done.
5. Brakes failed at 33k . Cost of replacement of all 4 disks and pads , INR 40k! Seriously vw you know how to loot customers !
6. Battery failed at 35k kms . Fortunately it was under warranty and got it replaced for free.
Now I'm scared how much VW will charge me on 45k kms service.