Bought it as used car (just 1 year old and 5K Km). Initially had concerns on 1 litre engine but the driving experience is great. Even on slopes (hills), the engine does not disappoint. It exceeded my expectations. There is a bit of engine noise on very slow speed (when you stop at traffic light or while parking) but the cabin noise is free once you are inside and gain a bit of speed. I liked the looks from all angles. It has very graceful appearance, typical to Volkswagen cars. The Interiors are not very flashy and have a touch decency everywhere.
Not yet experienced servicing anyhow as a user of Jetta for 8 years, I have no complaints on that front either. Although the the size looks smaller than other competitors, it is bigger inside the cabin. My car being March 2022 model misses on some features like auto folding OVRM (due to chip shortage that time), I plan to get it retrofitted in next month.