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    Dream car; but high maintenance cost due to dealer's recommendations for change of spares

    9 years ago | Radhika

    User Review on Volkswagen Polo [2014-2015] Trendline 1.2L (P)

    Detail Review:
    Rating parameters
    (out of 5)

    5.0

    Exterior

    4.0

    Comfort

    5.0

    Performance

    3.0

    Fuel Economy

    2.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Its my mate since ages

    Exterior Excellent.

    Interior (Features, Space & Comfort) Good.

    Engine Performance, Fuel Economy and Gearbox Good Engine, lower fuel economy will be offset by the performance.

    Ride Quality & Handling Excellent.

    Final Words Having bought this car when first launched in May 2010 and having driven for nearly 5 years, I am forced to sell of this car as the service provider took me for a ride by recommending change of spares (when they were not required to be replaced).

    When I lodged a complaint with the company on their toll free no., to my surpise, they forwarded the complaint to the same service station against whom I had complained!
    No company representative got actively involved inspite of repeated requests by call and mails.

    Go for this car only if you are ready to shell out a good amount for replacement of spares in the name of "wear & tear items" each time you go for service.

    In my case the spare replacement was not needed as I proved by driving a cool 9,000 km by not replacing spares which were recommended by the service advisor.

    It only proves the hunger of the service station to ensure higher billing - taking customers for a ride!!

    Areas of improvement NA.

    By far this is the most rugged car in this range; excellent driving experienceDealders take us for a ride while company looks on
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