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    Volkswagen Polo [2012-2014] User Reviews

    Looking for Volkswagen Polo [2012-2014]? Here are the reviews and ratings by Polo [2012-2014] owners from across the country.
    Polo [2012-2014] Image

    3.4/5

    186 Ratings

    5 star

    15%

    4 star

    37%

    3 star

    30%

    2 star

    13%

    1 star

    6%

    Variant
    Highline1.2L (D)
    Rs. 7,31,960
    Last recorded price

    Categories (out of 5)

    • 4.3Exterior
    • 3.5Comfort
    • 3.8Performance
    • 3.4Fuel Economy
    • 3.4Value for Money

    All Volkswagen Polo [2012-2014] Highline1.2L (D) Reviews

     (15)
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    • 10 years ago | Bharath

      Exterior Polo has the best styling in its class, Straight lines across the door look solid and paint job is just brilliant.

      Interior (Features, Space & Comfort) Very less legroom for the back seat and it just gets

      Engine Performance, Fuel Economy and Gearbox Engine performance is great but fuel economy is not that good on highway it gives around 17kmpl with a speed of 100kmph-120kmph and city mileage is around 13kmpl in hyderabad the gearbox transmission is smooth but back gear will be very hard after few months of usage and the service center manager in hyderabad Mr.SHAILENDRA says it is very common problem for all polo. They claim a mileage of 21kmpl on highway and 17kmpl in city for POLO tdi Highline but that not true. No matter how decent you drive it will be around 14kmpl only.

      There was a dent to the left door even after giving it servicing and doing the denting and painting job it was slightly visible, I asked him why is that still visible he says the built quality is so strong that it will be visible even after denting. First they were acting like its not the dent and then he boasts about built quality. Pathetic  service and very costly. I advice everyone going to a VW service center to take their home or land documents with them incase the bill is too high you can put it as guarentee and get your car. :P 

      Ride Quality & Handling Good Ride and very stable at highspeeds on highway, i have myself driven it around 170kmph it was solid without any shakes.  But engine noise is very audible inside the car though I cannot expect it to be as smooth as my fathers Honda City iVTECH petrol engine I expect it to be atleast as smooth as swift DDIS engine.

      Final Words Nice styling and built quality but very poor mileage and backseat legroom and service station is filled with inexperienced technicians and manager. VW needs to learn a lot from Maruthi in terms of serving the customer.

      Areas of improvement Other than styling and handling VolksWagen needs to improve everywhere.

      Styling, Built Quality, Engine PerformanceLow Mileage, Less Spacious, No legroom at the back, Servicing is very costly
      Rating parameters(out of 5)
      4

      Exterior/Styles


      1

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      1

      Fuel Economy


      2

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Mileage14 kmpl
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    • 11 years ago | Shantaram Shinde

      Best in its class looks and  build quality. Bought on Sept 10th.

      Premium Interiors, All features are available nothing to complain about. Little time taking to get familier with.

      Good pickup at low speed and feel in control even at top speed. City got 16kmpl not been to long drive . Quit easy to park. Park assist is useful too.

      Best ride quality. I have Ford Fusion  too and feel much better to drive. I have driven Petrol all the time but when I switched to this car really didn't feel and dificulty.

      Its little on higher side on price in its segment but much better quality car.

      For the lenghth of this car, rear space would have been better. The right side front wiper doesn't fold fully. I had noticed this issue before buying but its not big issue. Somehow the fogging doesn't go that easility which I noticed during recent rains. Rear view is poor too.

      Build quality, exteriors, premium interiors, good looking carRear seating space, front driver side wiper, defogging
      Rating parameters(out of 5)
      4

      Exterior/Styles


      3

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      4

      Fuel Economy


      3

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew hundred kilometers
      Mileage16 kmpl
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    • 10 years ago | Cheta Panchal

      Dear Frnds,

      Please I request all frnds not purchase to any volkswagen polo car to ahmedabad karnavati ashram road show room, The all staff and its head not know a customer value.

      I have purchase polo car highline diesel just 2nd day brake totaly failing problem. I meet showroom head he insult me he use bad words to our personal meeting about car that problem, I request him to replace car. But 3rd july to now my new polo car in workshop. No any reply for company and its staff to which parts create that problem in car.

      The work shop supervisor and other staff reply me we are replace one by one brake parts and chek u r car. My new car polo totaly assembeled. After not a any surity in future that brake failing problem not a create again.

      I request all frnds please not purchase that car.

      Now I want replace my car,, and staff members repaired me that car but not any surity in future that problem. Please frnds not purchased car if you love u r life & u r family life.

      nothingnew Car just 2 days brake fail
      Rating parameters(out of 5)
      5

      Exterior/Styles


      3

      Comfort & Space


      1

      Performance (Engine/Gear/Overall)


      3

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forHaven't driven it
      Mileage18 kmpl
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    • 11 years ago | Pravat Deka

      Exterior With a very strong body,groung clearance,ledger welded single shel structer and best paint quality POLO is in top of all other compitetors in India.polo looks completely aerodynamics and sporty then any other car.sporty alloys,black head lamps,well tuned suspention,3years paint and 6years anti perforation warranty enhance the purity of its quality and heritage.

      Interior (Features, Space & Comfort) Interior is quite comfortable for 5 peoples with sufficiant leg and head rooms.its anti submarine seats are very comfortabe for long drives.best fabric quality in seats and cabin is also unique in polo.all necessary features like pinch guard,tinted glasses,best plastic quality,a/c with pollen filter,zero cabine noise,good visibility,soft stearing with tilt&teliscopic system,best quality music system also prove its globaly outstanding values.

      Engine Performance, Fuel Economy and Gearbox Bieng a 3 cylinder car polo is being proving the unique Europian tech.which helps to reduce fuel consumption and improves best mileage in its class.its flate torque also awesome which never leads to engine knoking at any speed at any gear in any conditions. Polo also provide instant speed at any time then any other car in India.

      Ride Quality & Handling Due to its expensive and well tuned suspention polo is completely stable in 200 speed also,stearing also very soft in Diesel like petrol polo.

      Final Words Being a German top leading car manufacturer Volkswagen POLO is carring a heritage of 38 years. Its an honour to have such car in India. I am a Automobile Engineer worked for a few automobile companies in Europian countrys. Before buying this car I compared I20,Swift,Figo,Fabia and punto and finally purchased the POLO.

      Areas of improvement I dont dare to give any bad feedback for this ligendary car.polo is class apart from its competetors like Hyndai,Toyota,Maruti,Honda,Nissan and Ford.POLO can only compared with Europian manufacturers only.

      Polo is completely sporty apeale carno free servicing
      Rating parameters(out of 5)
      5

      Exterior/Styles


      5

      Comfort & Space


      5

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forIts my mate since ages
      Mileage27 kmpl
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    • 11 years ago | Vikram

      Exterior Perfect look, perfect design, perfect from side, back side and front side. simply the best.

      Interior (Features, Space & Comfort) I love its interior, the quotity of plastic, leather and finishing is awesome. no match with any other top hatch. enough space for laguage, large seats are very comfortable, sometimes I drive more then 400 km in a day without any problem, its too comfortable.

      Engine Performance, Fuel Economy and Gearbox Excellent engine performance, getting 20 milage in city and 22-23 on highway, and gearbox is so smooth and  gear knob in polo is same like in vw passat.

      Ride Quality & Handling Better then i20... The best, perfect pickup.

      Final Words Its simply awesome, go L diesel it is value for money, go for it, not other hatch car match its quality, rigidness, driving experiance.

      Areas of improvement Its perfect no need for improvment.

      System, dash board, blutooth, stearing control, auto ac, boot space, rigid body, style & smart looksNothing its perfect
      Rating parameters(out of 5)
      5

      Exterior/Styles


      5

      Comfort & Space


      5

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Mileage22 kmpl
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    • 11 years ago | Speedrockerr


      Exterior

      The best looking premium hatchback in the country in current scenario. It looks killer with the new smoked headlamps [only available in highline trim]. White colour has ruled all VW cars so as Polo. New 10 spoke alloy wheels add more sportiness to the looks. VW provides best paint quality with 6yrs anti corrosion warranty.😊

      Interior (Features, Space & Comfort)

      The 2013/14 Model of Polo is Best equiped compared to all polo's from its launch in Indian Market with marginal price increase which does not matter if you consider the VW badge. The Black & Beige interior just adds elegance to the car and you wud not feel claustophobic while seating in Polo. Interior quality is the best amongst all hatches. It just feels so rock solid & Long lasting. The ''THUD'' sound from the doors give a assurance of the strong long lasting build quality of the car. VW has exceptionally given all small touches to the interiors.

      Engine Performance, Fuel Economy and Gearbox

      Yes !!!! there is slight turbo lag till 1800 rpm BUT the engine so smooth that its super fun to drive the TDI mill 😄. Polo Diesel is best decision i have taken in terms of engine smoothness and overall driving experience. The fuel economy is 17-18 kmpl in city and 21-22 kmpl on highways with 100% a/c. Gearbox is slick and short, easy to hold and engage gears.

      Ride Quality & Handling

      Nobody can beat Polo in the premium hatchback category as far as Ride Quality & Handling is concerned bcoz its the forte of Volkswagen cars. VW has interestingly increased the ground clearance of Polo which helps the car to glide easily without touching the humps on bad roads.

      Final Words

      I have driven around 1500kms til date and believe me there is always a smile on my face whwnever i have driven polo diesel. If you need mileage, build quality, steadiness, rock solid interior, superb driving experience with good ride quality and handling with a premium badge..this is the car ! 

      Areas of improvement  

       >  20-30% High maintenance cost comapred to competitors like  Maruti, Honda, Hyundai & Toyota.

      > Middle Row Hump needs improvement as it restrcits 5th occupant for long trips

      > Headlight Bulbs are under powered neeeds a replacement

      > VW can provide Alloy Wheel for spare tyre also in the highline trim.😕

      Exterior looks, interior , ride quality, smooth diesel engine, steering, overall build of the carrear seat, high maintenance compared to competitors, middle axle hump
      Rating parameters(out of 5)
      5

      Exterior/Styles


      4

      Comfort & Space


      5

      Performance (Engine/Gear/Overall)


      4

      Fuel Economy


      4

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew hundred kilometers
      Mileage20 kmpl
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    • 11 years ago | Sunder

      Exterior

       Car is good

      Interior (Features, Space & Comfort)

       okay

      Engine Performance, Fuel Economy and Gearbox

       good

      Ride Quality & Handling

       excellent

      Final Words

       I own a Polo car, which met with an accident by a rolling stone which fell off from a lorry in front, damaging the car bottom/ oil sump. The car was handed over to Abra motors.

        Abra Motors surveyed the car on 24.01.2014 and informed that the oil sump had a crack and it has to be replaced. Insurance surveyor inspected on the same day and approved the value of about INR 26,500, against INR about 48,000 raised by the dealer. Mr. Muthuvel Murugan of Abra Motors informed that the car will be made ready on 31st January. When I enquired on 31st January, he informed that there were damages in the engine and therefore the parts value of about INR 3,45,000 has to be replaced. I was shocked and surprised and enquired in detail. He mentioned that oil pressure was low and hence the bearing has scoring marks and therefore he is suspecting that the crankshaft and the related parts must have been damaged.  When I asked that there was no low oil indication in the car which is supposed to warn, he explained that the low oil indication is not oil level, it is low oil pressure and it will not appear, if there is slight pressure. I again clarified with him that, if there is no pressure warning, then it must supply oil to the critical parts for which he mentioned that the low oil indication must have come when the incident happened. I mentioned to him that no oil indication warning appeared and I also confirmed him that if there was no indication at the time of handing over the car on 24.01.2014. He has no technical reason to clarify my doubt. Hence, I requested him to coordinate with the insurance and convince them to accept the engine related damages due to the accident.  After rigorously following with Abra Motors daily, today they informed that insurance denied to approve the engine damages and they mentioned that we need to pay about INR  65,000 for rectifying the engine, besides the insurance approval on the oil sump parts.  I mentioned to him that I am totally dissatisfied to pay any amount when I have invested on the Volkswagen the costliest car in the market along with extended warranty payment and also having Insurance covering bumper to bumper through the policy referred above.   He replied that I have the following three options: 1. Rectify the car as per the insurance approval on oil sump parts and pay about INR 6,900 for oil etc.,Muthuvel  Murugan informed that Abra Motors does not recommend this , as the engine might seize at any time. 2. Rectify the car as per the insurance approval on oil sump parts and pay about INR 24,000 for oil seal, oil etc.,. This is not safe but ok to use the car. 3. Rectify the car as per the insurance approval on oil sump parts and pay about INR 65,000 for bearings, oil seal,oil, etc.,. This is recommended. I have now confirmed to Abro Motors/ Mr. Muthuvel Muruganto rectify the car as per point 2 recommendations and informed him that I will be making a complaint to you on this cost of INR 24,000.    I am not convinced on the above recommendations, since the accident should be covered either by insurance or by extended warranty scheme.  Moreover if the engine bearings and other parts are getting damaged without oil indication warning then it is design fault by Volkswagen.   With all the above additional payment for full car insurance and warranty, why I should bear additional cost for rectification charges?     Areas of improvement  

       

       

      car is goodservice centre cheating
      Rating parameters(out of 5)
      4

      Exterior/Styles


      3

      Comfort & Space


      5

      Performance (Engine/Gear/Overall)


      4

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forIts my mate since ages
      Mileage12 kmpl
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    • 11 years ago | Sunder
      I own a Polo car, which met with an accident, damaging the car bottom/ oil sump. The car was handed over to Abra motors. Abra Motors, Chennai surveyed the car on 24.01.2014 and informed that the oil sump had a crack and it has to be replaced. Insurance surveyor inspected on the same day and approved the value of about INR 26,500, against INR about 48,000 raised by the dealer. Mr. Muthuvel Murugan of Abra Motors informed that the car will be made ready on 31st January. When I enquired on 31st January, he informed that there were damages in the engine and therefore the parts value of about INR 3,45,000 has to be replaced. I was shocked and surprised and enquired in detail. He mentioned that oil pressure was low and hence the bearing has scoring marks and therefore he is suspecting that the crankshaft and the related parts must have been damaged.  When I asked that there was no low oil indication in the car which is supposed to warn, he explained that the low oil indication is not oil level, it is low oil pressure and it will not appear, if there is slight pressure. I again clarified with him that, if there is no pressure warning, then it must supply oil to the critical parts for which he mentioned that the low oil indication must have come when the incident happened. I mentioned to him that no oil indication warning appeared and I also confirmed him that if there was no indication at the time of handing over the car on 24.01.2014. He has no technical reason to clarify my doubt. Hence, I requested him to coordinate with the insurance and convince them to accept the engine related damages due to the accident.  After rigorously following with Abra Motors daily, 7.02.2014 they informed that insurance denied to approve the engine damages and they mentioned that we need to pay about INR  65,000 for rectifying the engine, besides the insurance approval on the oil sump parts.  I mentioned to him that I am totally dissatisfied to pay any amount when I have invested on the Volkswagen the costliest car in the market along with extended warranty payment and also having Insurance covering bumper to bumper through the policy referred above.   He replied that I have the following three options: 1. Rectify the car as per the insurance approval on oil sump parts and pay about INR 6,900 for oil etc.,Muthuvel  Murugan informed that Abra Motors does not recommend this , as the engine might seize at any time. 2. Rectify the car as per the insurance approval on oil sump parts and pay about INR 24,000 for oil seal, oil etc.,. This is not safe but ok to use the car. 3. Rectify the car as per the insurance approval on oil sump parts and pay about INR 65,000 for bearings, oil seal,oil, etc.,. This is recommended. I have now confirmed to Abro Motors/ Mr. Muthuvel Muruganto rectify the car as per point 2 recommendations and informed him that I will be making a complaint to you on this cost of INR 24,000.    I am not convinced on the above recommendations, since the accident should be covered either by insurance or by extended warranty scheme.  Moreover if the engine bearings and other parts are getting damaged without oil indication warning then it is design fault by Volkswagen.   With all the above additional payment for full car insurance and warranty, why I should bear additional cost for rectification charges?       Car is goodWorst Service by abro motors in chennai
      Rating parameters(out of 5)
      5

      Exterior/Styles


      3

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      3

      Fuel Economy


      2

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forIts my mate since ages
      Mileage12 kmpl
      Was this review helpful?
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    • 10 years ago | Vivek Pai

      Exterior Good look. Nice cabin, average space only 4 persons can fit.

      Interior (Features, Space & Comfort) NoiSy engine  pickup low we have to change the gear frequently in city limits. Excellent good road grip sails in highways. 

      Final Words My polo tends to remain in constant speed even after releasing accelerator pedal only now and y them moves about 2/3 Kim's  speed reduces only after applying brakes unlike by releasing accelatrator pedal if anybody is facing similar experience please contact 9480XXXXXX.

      Even after several visit to service centre they have been not able to rectify it to my satisfaction and now I am scared to drive in city limits in the long run absolutely no problem. They claim it's a feature of the car I don't think so  I have purchased the car in February 2013 and worried about safety of  life and my polo, in the long runi it's smooth and we don't feel like it's a Diesel engine 

      Good look sturdy driving pleasureLot of noise has to change gear now and then in city limits
      Rating parameters(out of 5)
      4

      Exterior/Styles


      3

      Comfort & Space


      5

      Performance (Engine/Gear/Overall)


      4

      Fuel Economy


      3

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Mileage18 kmpl
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    • 6 months ago | Sahildeep singh
      The Volkswagen Polo 1.2 TDI is an excellent choice for those seeking a reliable and efficient compact car. This model stands out for its impressive fuel economy, making it a cost-effective option for both city driving and longer commutes. The 1.2-litre TDI engine provides a good balance of performance and efficiency, delivering adequate power while maintaining low emissions and fuel consumption. The Polo’s build quality is notable, reflecting Volkswagen’s reputation for durable and well-crafted vehicles. Inside, the Polo offers a comfortable and well-designed cabin with user-friendly controls and a decent amount of space for a car in its class. The ride quality is smooth, and the handling is precise, which enhances the overall driving experience. Safety is also a strong point for the Polo 1.2 TDI, as it typically comes equipped with essential safety features such as airbags, ABS, and stability control. Overall, the Volkswagen Polo 1.2 TDI is a practical and dependable vehicle that offers excellent value for money, making it a great choice for a wide range of drivers.
      Rating parameters(out of 5)
      5

      Exterior/Styles


      5

      Comfort & Space


      5

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase Used
      Driven forFew thousand kilometers
      Was this review helpful?
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