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    Will personally not recommend this car, not that the car is bad, but the sales and after sales are

    11 years ago | Sriram

    User Review on Volkswagen Polo [2012-2014] Comfortline 1.2L (D)

    Detail Review:
    Rating parameters
    (out of 5)

    5.0

    Exterior

    3.0

    Comfort

    3.0

    Performance

    4.0

    Fuel Economy

    4.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    Exterior Very good exteriors. Does not have a Japanese look as its other competitors. As of my opinion, the Polo has best in class looks.

    Interior (Features, Space & Comfort) The new polo comfortline comes with remote key, one touch up and down windows, 15 inch steel wheels and there is another new feature that when you press an hold the remote lock button, all windows will raise for themselves. But the automatic central locking will be available only in Highline model.

    The interior space is less. Will not be very suitable for people who are of above average height. But the seats provide very good comfort once you are seated properly. Getting in and sitting will be a little difficult for the ones above 5'6'' height.

    The car is best suited for a four member family. Volkswagen has shown its European way of thinking in designing the interior space of the car.

    It might have been better if VW has left the interiors for 4 rather than providing an extra seat belt so as to show off to others that they have designed the car for 5 with all safety features. The seatbelt locks give a horrible experience for the person seated in the middle.

    Volkswagen provides dual tone interiors which gives a refreshing look compared to the competing vehicles. The car also comes with telescopic and tilt adjustable steering which provides good ergonomic comfort.

    The comfortline model comes with height adjustable driver seat as well which adds to the comforts of the driver.

    Engine Performance, Fuel Economy and Gearbox The engine performance is not very good in the polo diesel. The engine has a very low pick up and makes it very hard to overtake long vehicles such as bus or trucks. Also the car finds it tough to climb hills with 5 average people seated. The 3 cylinder engine is to be blamed. If VW has given a 4 Cylinder engine, performance would have been on par with maruti Swift making Polo the best car to own.

    The gear box is the best thing I liked about the car. Gear shift is as smooth as butter, especially after riding maruti’s for upto four years.

    Fuel economy is not as promised by the showroom representatives. With A/C, the car provies a decent 14 KMPL in city and 20KMPL in the highways.

    Ride Quality & Handling Ride quality & handling are the places where VW shows its German class. Rode across for a 600 KM ride on a single day with mediocre roads and never felt any tiredness. My father who is now 59, accompanied me for the trip also felt the same. This is the point where Polo can simply outrun any of its competitors.

    When it comes to handling, the car sticks on so well to the road and even at 140 KMPH, you never feel as if you are speeding beyond your limit. The brakes also play their part in improving your confidence. Also, due to the 15 inch wheels that come as a part of the new polo, braking has been made more effective. In one instance had to bring down the speed from 90 KMPH to a standstill due to a fool on the road and believe me, the car never skid off control.

    The Electronic power steering is a real smooth one and makes driving a pleasure.

    Final Words The sales representatives need to have more knowledge on the features of the car. I was one of the first to buy the New version of Polo. I was promised that my music system will have an auxiliary port and it did not have one. The sales rep promised me that automatic central locking has been provide in the model but post delivery, was informed that automatic central locking will not work in Comfortline models.

    Will personally not recommend this car to any one, not that the car is not good, but the sales network has horrible attitude.

    Areas of improvement The sales force of VW must be more informed of the features in the car. Also when we get back to them after purchase of the vehicle, we get horrible responses.

    Solid build, Excellent HandlingPoor pick up, Low space
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