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    Very Bad Quality of fittings

    12 years ago | Jay Kothari

    User Review on Volkswagen Polo [2012-2014]

    Detail Review:
    Rating parameters
    (out of 5)

    5.0

    Exterior

    2.0

    Comfort

    2.0

    Performance

    2.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    Interior (Features, Space & Comfort) Horrible quality of AC vents. All are broken in less than two years. I complained on the website and they just conveniently directed me to the dealer. the quality is very bad of the fittings. The car is expensive and if you want to be successful in India or for that matter anywhere in the world. You better give quality and if there is a problem. solve it. I was called and expected to pay for the vents. How horrible is that. The fuwl efficiency is not very good.

    Ride Quality & Handling Good and good ground clearance.

    Final Words Because of this experience I may not buy any other product (i am plannng to buy a sedan and would have looked at the Vento...but after this terrible experience, never will buy/reommend a VW to anyone). Having said that, i still love the shape of thr car so have kept it.

    Areas of improvement Please please take customers seriously. Just one more feedback, the first day I got my car, the fog lamps were not working so my experience has been bad since the day I got the car. Can you really change this perception? lets see if the company does this for me.

    Shape and NameInternal Fittings not good
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