CarWale
    AD

    Dont buy this car

    12 years ago | Abhishek Singh

    User Review on Volkswagen Polo [2012-2014] Highline1.2L D

    Detail Review:
    Rating parameters
    (out of 5)

    3.0

    Exterior

    2.0

    Comfort

    2.0

    Performance

    3.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    This mail is to bring to the buyers' attention the blatant disregard for a customer that can be from VW's dealerships.

    I purchased a Volkwagen Polo Highline Diesel in December 2011.

    The car was given to the Volkswagen Motinagar authorized workshop for the first service of the car in May. Since then I have been continuously harassed by your company's representatives ever since owing to service failure.

    Following are the problem areas

    1. Time taken for servicing: 3 days as compared to 24hrs delivery as promised by the customer representative.
    2. Malfunctioning of Body Control Unit reported. Cust. rep. assured me that it will be imported and replaced. Have not heard from him since 2 months
    3. The power window lock has got stuck
    4. The steering wheel is giving cranky noise and is not operating smoothly
    5. The axle is giving a creaking sound

    Ever since the first service I am facing some or the other issue and I am very much saddened and angered at the same time by the utter lack of service and respect for a customer.

    I assure you that I will never be recommending Volkswagen as a car to anybody in my circle
    This has forced me to take extreme actions one of which I am contemplating is put a graffiti (DO NOT BUY THIS CAR) and roam the car all over NCR.


    Will put in pics of the same on my page on FB

    Request you to kindly take some concrete steps apart from usual customer care calls.

    nothingbad service, no features as compared to competition, cheap plastics
    Was this review helpful?
    Like Button
    10
    DisLike Button
    2
    More User Reviews
    Was this review helpful?
    Like Button
    0
    DisLike Button
    2
    12 years ago | Faltufokat09
    Was this review helpful?
    Like Button
    1
    DisLike Button
    1
    12 years ago | Laxman
    Was this review helpful?
    Like Button
    1
    DisLike Button
    1
    12 years ago | Shrang Tyagi
    Was this review helpful?
    Like Button
    1
    DisLike Button
    0
    12 years ago | Selvakumar
    Was this review helpful?
    Like Button
    0
    DisLike Button
    0

    Reviews you may also consider

    AD
    Write Review
    Write a detailed review of a car and you can
    scissors image
    Win Amazon Voucher worth
     ₹
    2000

    Want to read the reviews for any other car?