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    Volkswagen Polo [2012-2014] User Reviews

    Looking for Volkswagen Polo [2012-2014]? Here are the reviews and ratings by Polo [2012-2014] owners from across the country.

    Polo [2012-2014] Image

    3.4/5

    186 Ratings

    5 star

    15%

    4 star

    37%

    3 star

    30%

    2 star

    13%

    1 star

    6%

    Variant
    All Versions
    Rs. 5,06,508
    Last recorded price

    Categories (out of 5)

    • 4.3Exterior
    • 3.5Comfort
    • 3.8Performance
    • 3.4Fuel Economy
    • 3.4Value for Money

    All Volkswagen Polo [2012-2014] Reviews

     (158)
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    • 14 years ago | Padmappriya K

       

      Exterior Exterior is good an posh.

       

      Interior (Features, Space & Comfort) Eventhough it is a five seater car, only 4 can sit comfortably as there is a big lump in the middle , higher than other cars. The doors can be opened from inside even though the autolock is on. Only from outside we can not open. If you child is playing at your back seat and they open the door it becomes dangerous.there is a manual key to lock it from inside which is tedious. Also there is no automatic lock in the keys. as per showroom they will take another 1 month to get the software.

       

      Engine Performance, Fuel Economy and Gearbox 17 km, per liter. very bad noice from the engine.

       

      Ride Quality & Handling Ok good.

       

      Final Words Ok, but there is no free service or any benefits or gifts from polo. There is no commitment from the dealer about the delivery as well about the benefits. so far i had not benefited anything from the dealer not even a keychain.

       

      Areas of improvement

      1. auto lock facility, in doors

      2. auto lock- key

      3. reduce noise from the engine

      4. better customer attraction

       

      Good breaking systemNoice from Engine and no auto lock to the doors
      Rating parameters(out of 5)
      4

      Exterior/Styles


      3

      Comfort & Space


      3

      Performance (Engine/Gear/Overall)


      2

      Fuel Economy


      2

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Mileage17 kmpl
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      4
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      3
    • 13 years ago | Rajeev Kumar

       

      Exterior Good, appealing.

       

      Interior (Features, Space & Comfort) Comfortable.

       

      Ride Quality & Handling engine Pulls to a side.


      FinalWords Service is too bad. No value for money. Delivery with delay.

       

      Areas of improvement With this type of dealers, volkswagon may pack up soon. Better not to go in for it. I am suffering for having chosen to buy this car looking at its exteriors. I repent for my decision. When cars like Swift, ritz, figo etc were available, I went in for this car thinking that German technology will be very good. But how they have selected these dealers who were thrown out by other makes like Hyundai, Tata etc.

      Service is just horrible. I had to wait for 10 days to get an appointment. Then another 10 days for servicing. What one has to do in the meantime?I repent why I have gone in for this car after waa 4 months waiting. Then itself my many friends advised me to go in for SWIFT. But swift looked like Jumbo, and Ritz bit frog shaped. Now I really learnt a lesson. I should have not gone in for the shape!

       

      LOOKSFuel economy, bad service/no service
      Rating parameters(out of 5)
      3

      Exterior/Styles


      3

      Comfort & Space


      2

      Performance (Engine/Gear/Overall)


      2

      Fuel Economy


      1

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Mileage14 kmpl
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      3
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      2
    • 14 years ago | Naresh Kumar

      Exterior This car looks awesome and no one looks near to it in terms of LOOKS.

      Interior (Features, Space & Comfort) Simple and easy interiors with all the necessary things and the main thing is its good built quality. It is not like 120,Figo who uses cheap plastics for interior.

      Engine Performance, Fuel Economy and Gearbox This is the only reasonm why i get a little upset with my car. Engine is good but fuel efficiency is pathetic as it only gives 6.5kmpl in city.but on highways it delivers upto 14.5kmpl

      Ride Quality & Handling Superior fells like you are riding a much expensive sedan.although pickup in the 1st and 2ng gears is little dissapointing.

      Final Words A nice buy to those who want a car that lasts long as much as they want. serously TAKE MY WORDS.

      Areas of improvement VW need ro work on the POLO's engine and fuel efficiency. Only i20 is worth considering when you are looking on a POLO .Its a Volkswagen afterall.

      Good built qualityPathetic fuel efficiency
      Rating parameters(out of 5)
      5

      Exterior/Styles


      4

      Comfort & Space


      3

      Performance (Engine/Gear/Overall)


      2

      Fuel Economy


      3

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew hundred kilometers
      Mileage6 kmpl
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      2
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      1
    • 13 years ago | Varun

      Volkswagen Vento Highline Diesel is very good for highway drive and all but in cities and village roads, its realy bad. Also after sales responses from the showrroms are very bad. We informed them the issue that even in small hump and gutters it used to hit and  we wanted to check whether any small models of mud flaps are available. Then they told that many are coming with same problem that nothing can be done either remove the mud flap or sell the car. This the response we got. After spending 11 lacs on this car and hearing these type of reponses, what should the customers do????

      The service charges and the cost of accessories are too high for a common to adjust with. In the regular service we need to spend atleast 10k-15k as price of oil and other charges which makes the maintaiance charges to be very high while compared with other cars of the same segment.

      Good Spacing, and driving comfort only on smooth roadsNot good for Indian roads, Mud flap used to hit the ground even in small hump and gutters.
      Rating parameters(out of 5)
      5

      Exterior/Styles


      3

      Comfort & Space


      3

      Performance (Engine/Gear/Overall)


      3

      Fuel Economy


      2

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Mileage13 kmpl
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      1
    • 13 years ago | Ritesh Sharma

      Exterior Ossam.

      Interior (Features, Space & Comfort) Damm gud (if u got company fited stereo) with red colour car.

      Engine Performance, Fuel Economy and Gearbox Its hard to control ur self while riding seems like rocket.

      Ride Quality & Handling Feels safety inside, smooth handling.

      Final Words Guys stop searching any other rather then polo. I bought on 26th July nd I drove 5400Km. Still it drives like the 1st day. I use to drive when i drunkes at that I check the capability of car I drove it on 160km/hr. and listen the voice of frnz shouting behind me nd I feel like driving mig lol. then I use to play with my car, I make drift nd performe stunts in 2nd gear full accelate turn full stearing den car goes like snake drifting nd nothin u feel dangerous in d car. d pikkup can beat any other car in its segment. there's more to write bt I tired of writing abt dat (touch wood).

      Guys if u want review u can call me on 91-9501408609.

      feel free to call cheers...!!!

      Looks & looks & looksIts hard to say about this coz i got each n everythng i like in car, its nothing lke lack space.
      Rating parameters(out of 5)
      5

      Exterior/Styles


      5

      Comfort & Space


      5

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Mileage16 kmpl
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      1
    • 13 years ago | Prasad V R

      The designing of the vehicle is so perfect that it has the look of a real ‘Car’ and not like the funny shaped ones you see in the market these days. It is the very stylish look of the Volkswagen Polo that attracted me to buy one.

      The interior of the car has a very posh and elegant look. You do not have that cheap plastic look. It is very comfortable and the A/c is powerful.

      The 3-cylinder engine gives good power and mileage. I get around 15 km per liter. The gear shifting is butter smooth.

      The vehicle is very easy to handle and the suspension is so good that the ride is so smooth.

      I was very keen and enthusiastic about owning a Volkswagen vehicle for my personal use. Accordingly I purchased the “Volkswagen-Polo –Highline-Petrol” car about seven months back. In fact, I was proud to own such a famous branded vehicle at that moment, even though the cost of the vehicle was very high when compared to the cost of Indian made cars. The vehicle is seldom used, only for my joy ride. But my joy didn’t last long as I have found rusted particles falling down in the rear foot mat as and when the doors are opened or shut, due to corrosion. This is due to the rusted parts under the front seats.

      I don’t know how the German Car Manufacturer can compromise on material quality even though they claim to use High quality materials and attention to details. Having purchased such a costly branded car, you can imagine my anguish and sorrow, and it happened all within a short span of time.

      It has got a Fantastic Style. The interior has got a posh design. Good power with fuel economyLow quality Materials used. Many important features missing even in the High end vehicle.
      Rating parameters(out of 5)
      5

      Exterior/Styles


      3

      Comfort & Space


      3

      Performance (Engine/Gear/Overall)


      3

      Fuel Economy


      1

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Mileage15 kmpl
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    • 12 years ago | Ved

      I live in Bangalore - if you are looking at Volkswagen - DONT - Dont touch any volkswagen car in Bangalore.  The dealers and their service is really, really horrible - currently only one service outlet of 3 is operating.  And even when others are operating, their service process, customer service and the way they service the car itself is really, really horrible.

      All the times I have left the car for service, there have been scratches and touch ups due to their mishandling.  Comparing with Toyota and Hyundai, they get very amateur people to work on the car servicing.

      I would strongly recommend not buying any Volkswagen for another 2 years - till they fix the servicing or get out of the country.

      Otherwise, here is my feedback on the car:

      Exteriror : Good and rugged.  Looks stylish.

      Interior : Average, but not plasticky.

      Engine:  Not powerful enough for the weight of the car.

      Others:  As I said, service sucks.

      Ved.

      Rugged and strong buildPuny engine
      Rating parameters(out of 5)
      4

      Exterior/Styles


      3

      Comfort & Space


      3

      Performance (Engine/Gear/Overall)


      2

      Fuel Economy


      1

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
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    • 12 years ago | Bheem

      Looks: New variant of polo is superb in style and comfort. Driven both on highways and in city.

      Drivebility: Great diesel engine, city friendly with low range torque. Liked it.

      Mileage: At an almost consistent speed on highways I am getting 23 with a/c on and 15 to 16 in city traffic.

      GC: Not much issues with GC wit new variants. recently, attached spacers within the front & rear suspension to increase the GC of the car. they are good.

      New Features: fetures added to new version like, driver seat height adjustment, Complet keyless entry, features added to steering wheel, autolock options etc... are amazing.

      Boot: 280 liter boot. bigger and better.

      Audio: This is the flip side, even though highline coming with fully loaded audio system; comfortline is missing usb and aux support. I bought a FM transmitter to use my hard drive and IPOD/IPHONE.

      More on flip side: Very less options to enhance the car features as there are not much options provided for add-ons in this variant.

      Service: Heard service levels are better now in chennai. Yet visit for one. good thing is first service required only after a year.

      superb style, pickup, superb interiors, good economy both in city and on highwaysMusic system with out USB/adapter; very less scope for adding additional features
      Rating parameters(out of 5)
      5

      Exterior/Styles


      5

      Comfort & Space


      5

      Performance (Engine/Gear/Overall)


      5

      Fuel Economy


      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew hundred kilometers
      Mileage25 kmpl
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      1
    • 11 years ago | Hardev Dodia

      Exterior Avg.

      Interior (Features, Space & Comfort) Avg, Space is good Luggage space is avg. Seats are avg. front leg space is avg. Dashboard is fine.

      Engine Performance, Fuel Economy and Gearbox Avg. Fuel economy is avg. Poor Gearbox, Engine performance is avg.

      Ride Quality & Handling Avg- Handling is of good quality which makes ride safe and journey easier.

      Final Words There are grey areas of imrpovement. Made for Highways but will fail on slow roads.

      Areas of improvement Interior parts are of avg. quality. After sale service from showroom is worse among 03 brands of car that i am presently using i.e Maruti, Honda and Volkswagon. Steering wheel starts making noise after few thousand kms. Ground clearance is low due to which the car can only funstion in good roads, but a few road blocks and one will see car getting bumped. Poor front and rear lights. 

      Good things: Strong car body, smmoth on good raods, exterior looks  are good. Good customer care team. Balance is fine.

      LOOKSVERY POOR AFTER SALE SERVICE, COSTLY SERVICE, STEERING STARTS MAKING NOISE, LOW GROUND CLEARANCE
      Rating parameters(out of 5)
      3

      Exterior/Styles


      3

      Comfort & Space


      2

      Performance (Engine/Gear/Overall)


      3

      Fuel Economy


      1

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Mileage18 kmpl
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    • 14 years ago | Arush

      Exterior

      exterior look is so simple yet so sporty...... this is a car u wont get bore of .. looking again and again..

      Interior (Features, Space & Comfort)

      interior are pretty decent.. simple, luxurious feel.. , comfort is of big car like, space in front is really gud.. but space at rear is little less..

      Engine Performance, Fuel Economy and Gearbox

      engine performance is gud.. though it is noisy, fuel economy is 11km/litre and gearboz is just superb.. 

      Ride Quality & Handling

      ride quality is extrememly gud.. and handling is just perfect.. too gud for a small car.. 

      Final Words

      i am satisfied with the car.. just wanted a little more mileage and a little better engine as 3pot engine backs when gear is changed.. 

      Areas of improvement  

      engine refinement, some more features, and letting put stereo of our own choice and not forcing to put one they are giving.. and saying warrenty of car will be void if u get stereo from outside.. how insane of company .. 

       

      steering , gearbox, sustension, ride quality, plastic quality, big car like feelrear space, central locking system, mileage to some extent(had more expectations), vw restrictionsri
      Rating parameters(out of 5)
      4

      Exterior/Styles


      4

      Comfort & Space


      4

      Performance (Engine/Gear/Overall)


      3

      Fuel Economy


      3

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew hundred kilometers
      Mileage11 kmpl
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      1
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      0

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