Most pathetic timely after sales service

I am a very disappointed customer of Jetta car which was purchased from Swami Motors, Chandigarh in 2013. On 5th Jan, 2015, my car's Electronic Control System broke down during my road trip from Agra to Chandigarh within only two years of running. I was forced to leave the car with Volkswagen Noida service station at A-18, Sector 6, Noida under their GM Sumit. During time of leaving the car of 5th Jan, I was told by Gaurav (representative at Noida) and Rohit (Manager at Volkswagen Chandigarh) that the car should be ready with new ECS maximum within a week. Forget a commitment of week, the people at Volkswagen Noida now say that the car will not be ready before 25th Jan. This actually leaves me without any car to myself for more than 20 god damn days with plenty mental trauma and inconvenience. And yet none of the Volkswagen dealers (Noida or Chandigarh) are ready to provide me even a spare car to manage my commute. I strongly suggest that this crappy company should not sell cars in a country if it cannot provide timey customer service to it, especially when the break down happened due to no fault of customers'. I am left with no option but forced to seek legal remedy from Competition Commission of India and Local Consumer court so that companies like Volkswagen should be taught how to function responsibly in any country.

NoneNo spare parts there in India. All to be imported from Germany. Huge wait time if car breaks down.