Toyota Innova Crysta [2016-2020] User Reviews

Toyota has to rethink about the wheel alignment issues in Crysta. Most of the customer facing this issue. In every 2500 km need to check the wheel alignment and adjust the tires. It is pathetic to have such an issue on this high value multi utility vehicle. Within 7000 km, tire thread was visible due to extreme side wear of the tires. Even after many complaints, no solutions so far.....

Exterior The exterior is a debatable factor nonetheless it looks better than the previous car.

Interior (Features, Space & Comfort) Has good features such as auto headlamps with auto leveling, start-stop button, keyless go, 7 airbags(driver knee), ESP, ABS, Hill start Assist, Traction Control, three driving modes, LED headlamps, touch screen, reverse parking camera with sensors and soft closing boot.

Engine Performance, Fuel Economy and Gearbox The engine is a good 2.8 litre oil burner mill that produces 174 ps, it is a little vocal sometimes, previous car felt like it ran out of breath at 140, this time though the car can do 185kmph. As per my car I am currently getting 12.5 kmpl.

Ride Quality & Handling Good Handling, the steering does feel heavy at slow speeds but as you increase the speed it feels comfortable, the ride is pleasant and it eats through potholes. The brakes bite properly and they are spot on.

Final Words It is a good proposition overall and a bang for your hard earned buck, Toyota reliabl plays an important role with good resale. Yes, it  is a little costly  but worth it.

Areas of improvement As usual Toyota has cut corners with some features like No rain sening wipers, no auto dimming mirror and absence of LED brake lamps.

I WOULD LILE TO MENTION THAT ANYONE LOOKING FOR A LUXURY MPV SHOULD CHECK IT OUT THEMSELVES AS THERE A LOT POINTLESS REVIEWS OUT THERE... CHECK IT OUT PERSONALLY!

Superb ride quality, excellent Durability. The interiors are superb, good featuresNo rain sensing wipers, auto dimming mirror, no LED break lamps

Excellent car for budget buyers. Durability is the best feature. We've had it for two years and no problems except for a flat tire. Servicing and maintenance is also easy due to Toyota's widespread network of service stations. Drives very smoothly.

Its an overhyped vehicle. if you like to self drive stay away from it. the steering is unfit for such a expensive vehicel. In slow speeds on uneven roads the steering will tire you out. People driving manual crysta would get tired quicker than automatic ones. also tyres if not properly aligned once every 5000k they will go bad qyickly. interiors are not worth the price you pay. the car is worth 20lacs onroad.but they are selling at 30 lacs.

Brought the top end automatic last year, have driven more than 70,000 km already. Even with regular servicing at every 10,000km and wheel alignment at every 5000 km the car isn't comfortable for long drives as the old innova, however it is sophisticated with electronics and has a good drive response. The ride is bumpy and jerky.

pathetic delivery by galaxy toyota moti nagar new delhi, piece was full of dust, scratches, 55km driven etc .no plastic cover on seats , very dissaponted by toyota, they spoiled my hard earned money

Exterior Owning the top end model which has LED lamp that doesn’t function as a daytime LED. Which is common to find on a 5 lakh car and motor bikes now a days. Worried to find those daytime LED on the Liwa and fortuner, that doesn’t function on a 27 Lakh Crysta?? No LED tail or break lamps?

Interior (Features, Space & Comfort) The interior is designed well with lots of Features, but in some areas there is feel of poor plastic which is common in Toyota. Crysta has a A+ on space and comfort zone.

Engine Performance, Fuel Economy and Gearbox Everything Perfect other than fuel economy.

Ride Quality & Handling Best in the class.

Final Words Perfect car for a long ride. Not the show stoppers for the value. While cheap cars have a better approach and appearance on the road.

Areas of improvement Daytime LED and LED tail/break Lampcan give a rich look, especially on a top end models.

Interior space, Drive quality and comfortNothing specially other than the car exterior appearance.

Its a bit over priced. Legendary reliability. Good build quality and safety. low maintenance cost. good service. accessible dealer network. good design . Resail value is to the Extreme as possible. The centre screen could have been a bit more responsive and faster. Voice command works well. Overall a perfect partner .

I bought my Innova Crysta Z model automatic diesel on 16 August 2018 ie 1 month ago. It has done 1400Kms. . Poor suspension - too much bobbing, pitching and bounce, Poor reverse camera - no parking assist lines. Touch screen display very poor resolution and features are very difficult to navigate - really old generation software. Navigation does not work properly. Diesel milegae in Delhi 8kms/litre ( i use it in Delhi only) Z model has Rexin - PU artificial leather seat instead of leather seat as advertised, door panel has cheap cloth which will get dirty and tear very soon. I had no choice as this was the only 7 seater with space (fortuner and endeavour are very high to enter for my 80 years plus parents) Overall feeling is: Value for money for a Rs 27 lac on road car is very poor and Toyota takes Indian customers for a ride due to monopoly.