Very very bad service

Exterior

Good looking. The front looks is very good.

Interior (Features, Space & Comfort)

Front view from the driver seat is not that good comparing to ford figo/maruti swift/i120/tata.

Engine Performance, Fuel Economy and Gearbox

Engine pickup is very less comparing to Figo/i20 (just 1.2L). It struggles after 100km/hr speed. Engine is little bit noisy comparing to i20 but little bit lesser than Figo.

Ride Quality & Handling

Clutch experience appears like Alto/Eon. Felt like pressing a mechanical spring. Also its very tough to put the reverse gear & releasing it.

Final Words

Extremly pathetic customer service. Gave car for an insurance claim 8days before. Till today, its in the same place. 0% progress.

No customer care executives pickups the call. Once I called, they didnt even tell the status of progress. Finally went there to see.

Areas of improvement  

First do something so that you can improve. Volkswagen downtown Bangalore can be awarded as worst car service center in the world.