Good Car with Poor service

Exterior Lookswise this car gives a mature and strong style statement ideally a rich person second car.

Interior (Features, Space & Comfort) Beige interior and wooden finish gives elite touch.

Engine Performance, Fuel Economy and Gearbox Engine is good.

Ride Quality & Handling I drove around 15000 km in one year, initially car did wonderful driving, however near 12000 km mileage their started noise in wheels, I got it checked from service centre of M/s Atrica Automobiles Pvt Ltd Noida, they replied and shifted this issue to tyres and fixed our responsibility that you may have driven this car with low tyre pressure and due to this tyres have got some issue. and their in no fault of Volkswagen.

I got stunned with this onus shifting response, it was hardly one year that I bought this car and this is my 8th car and it was hardly to convince myself that I dont know how to mantain tyre pressures or else. Finally I requested since according to them it was issue of tyres. kindly get it properly checked from goodyear. Till date no response. I am on duty to call them.

Final Words Volkswagen produces Good Car with cheapest service quality. Professional at time of sales. But worst service centres that too shared with renault in noida.

I understand it was my mistake that I bought car from self boasting arrogant company....they have no focus on after sales . no value for customer I would have preferred Toyota or elantra which is much better that Volkswagen.

Areas of improvement Learn from Honda, Maruti , Toyota. See the quality of service they provide.