LET NOT THE CONFIDENCE IN NANO 2012 BE SHAKEN

Exterior PLEASING

Interior (Features, Space & Comfort) FAIRLY GOOD.

Engine Performance, Fuel Economy and Gearbox TO BE TESTED FURTHER, GIVES GOOD MILAGE, SHIFTING GEARS COULD BE GLIDINGLY SMOOTH.

Ride Quality & Handling SEATING HEIGHT GIVES COMMANDING RIDING FEEL.

Final Words OVERALL SEEMS MONEY'S WORTH, LIKABLE SIZE, HOWEVER, HERE IS A NOTE ON MY EXPERIENCE, My Nano having run little over 1000km, brokedown at Goa. Response thr' toll free number was prompt.
However, the car when taken to the nearest service facility that is "Vistar Motors" the very attitude was repulsive, let alone friendly. They didn't even let the car in and had the preliminary check up or made any preliminary inquiries about the car. Just on telling that the car console was showing "CHECK ENGINE" signal,etc., the immediate reply was that the lapotop required for checking has not been there for last 2 days which has been sent for servicing and wouldn't know when it would be back (standard response to all such cases?). Shouldn't there be a substitute one for attending to EMERGENCY cases, else, what use such service stations? With the obvious attitude of turning us away, it seemed, we were advised to go to next service station relaxing on customer unfriendly inefficiency.
Further, when this was brought to the notice of the Breakdown service provider, and now that their part of job was over(according to them), I was put thr' to the Complaints Department for lodging complaint against the indifferent dealer. Here, although the complaint was duly registered, I was to wait for upto 48 hours to get the response. However, the questions like what concrete action I could expect, and in the meanwhile, what about car's immediate problem remained unanswered.

Areas of improvement PICKUP NEEDS IMPROVEMENT, GEAR SHIFTING CAN BE SMOOTHER, LOCKABLE COMPARTMENT NEEDED, OPTIONS FOR 12V CHARGING AND FOG LAMPS CAN BE MET.

BREAKDOWN SERVICE should not end with dropping the car at the nearby service station, but extend to reigning in reluctant service stations to put the car back on road.