Buying experience: I had done a thorough research for about 7 months since the launch of Hexa in Jan 2017. In the meantime I had done TD of Innova and creta. Innova drive quality was good but it was costing more than 25 lakhs. Creta somehow didn't impress me. Finally I had reluctantly gone for a TD of Hexa. But it was amazing. Really changed all my perceptions about the performance of an SUV. Really superb. Then I went to buy it without any hesitation.
Riding experience: I have driven 35k kms since my purchase in September 2017. The ride quality of the car is excellent. Once you are on the highway, you won't even feel that you are driving a Goliath weighing 2.25 tons.
You will never feel any body roll or bumping. Suspension is marvellous. It even beats innova.
Details about looks, performance etc: Exterior could have been bit more better. Especially from rear it looks like an old time box. Side view is ok. From the front it gives a real masculine look.
Interior is really really posh and luxurious. The seats are very comfortable. Even a continuous ride of 1000 kms won't make you fatigue.
Servicing and maintenance: Tata has improved a lot in this area from the indica era. Personalised attention and experienced technicians really do a command able job.
Pros and Cons: Pros: ride quality, interiors, comfort and service.
Cons: steering is bit heavy in city drive. Gearshift gives trouble.