Best Product Worst Service

I love my vehicle, they have made an excellent piece of art and I appreciate it, I have been using it from 2011 and it has been 5 years of sheer pleasure. But on the way there were small painful hurdles made painful because of the long duration.

Interior (Features, Space & Comfort) The interiors are durable, they really last the drill. excelptions are the door handles and the music system, they get scratched if you touch them with your fingernails.

Engine Performance, Fuel Economy and Gearbox Engine performance is good and is better with the newer models, fuel economy depends on your service center guy they can tweak the engine a lot and that can change everything. Gearbox is smooth and excellent.

Ride Quality & Handling Its smooth as an airplane and handling is as easy as driving a maruti 800.

Final Words Buy Fluence and Pray that everything goes well.

Areas of improvement Spares Spares! small spares!! especially in Mysore. Break cables, wipers, batteries fro key, floor mats, small interior light bulbs, none of them are available! You have to drive down to nearest metro city to get them. Service is poor and not helpful. All they know to do is Replace. An exageration would be asking the customer to replace the door if the door lock is damaged! :)

Renault could relook into the attitude of the serive dealers. Whether every replacement they do is actually necessary? If customers feel that a company resorts to earn more through service than the product itself then may be it is not very good idea to go purchase even if the product is good. (just like maruti).

The product- everything from bumper to the ashtray, The drive - smooth and swift, comfort excellentno spares (not even a wiper!) , media player plastics, service centres of mysore not helpful