Avoid Maruti Wagonr LPG & Spectra Motors. Pathetic Service.

Avoid Maruti Wagonr LPG & Spectra Motors. Pathetic Service.

 This is a car that  will fit your budget & being an LPG version product  you  will assume to have a cheaper running cost & there buy it. The extra cost of the LPG may get recovered within a yr but the downside is that it will put you & your Family in an extremely risky state.

There are two notable points why I say this:

1) Maruti’s claim (contrary to the claims made during sales as notified by its service garages) that Wagon R gives an average of 11 Km per litre (it’s actually just 10.5 Km for both LPG & Petrol) & should be serviced every 5,000 Km. While it therefore has a high  running cost it also implies that you end up paying approx Rs 4,000/- (the average bill amount per paid service as per my experience) almost every 50 days (if you use your vehicle for 75 km or more per day). So the vehicle is actually better for short distance/ weekend user since they need to come back after 90 to 120 days.

2) All Maruti service garages are an extension of some sales dealership of Maruti. These dealers are major stakeholders in Maruti’s fight to maintain market share & profits & therefore sales contingencies over ride the customer service expectations of its existing customers. Maruti has lost control over its service garages as they do nothing to ensure good quality mechanics are recruited at garages or services at these garages.

Quantity is no replacement for quality. Maruti obviously  does not understand this.