road assistand after sale service

My self Arvind Sarjerao Dhamaanay(Mechanical Enginner)using maruti vehicle since 2009,presentaly Ertiga ZDI,SHVS.
while travelling from Ganpatipule to kolhapur,(with family 7-8 ladies)battery indicator glows ,and before 20 km from kolhapur ,near Waghbil area,vehicles ABS,BRAKE indicator also glows up,vehicle stopped and steering become hard.while check found alternator belt broken!!
So called maruti helpline for road assist 18001021800 at 15;00pm.They registered complaint no-1072522 at thane area and getting call from them while i am in kolhapur area.Then again registered a complaint n0 1072529 then call from VAKRATUND MOTORS,opposite mahavir collage,nagala park,kolhapur coming,and one maruti omni coming for pulling my vehicle at 17:45pm.I shifted the family in bus and request them to sit in BUSSTAND.After reaching the Authorized workshop they not taking my vehicle for repair ,suggest me to come tomorrow 9:30am.Leave the place and took Lodge nearby bus stand .
At 31 Dec when i go there ,the workshop manager said ,alternator belt not available with us ,you took your vehicle and go in authorized show room,we charge your battery and you go.Charge my battery and start vehicle with connection of of other battery,(charge 1035 rupees for vehicle pulling )while they know my vehicle not gone up to authorized workshop!.And same thing happens ,vehicle again stopped in road,traffic jam in BAZARPETH.Then calling to SAI SERVICE MAruti DEALER,SHIVAJI udyam nagar,kolhapur.,their Maruti estilo was coming for pulling.While the technician attached hook to both vehicle,and while start pulling  my vehicle hook slip and damaged AC pipe and front bhumper,AC gas had gone.
After reaching there,lunch brake so they take my vehicle after 2pm and replace ALTERNATOR belt at15:30pm,when ask for AC pipe they said pipe not available with us,so you change at your native(while AC pipe and Bhumper damaged due to their technician fault). They charged me the bill of RS 747/- for replacement of belt,while asking them for warranty(vehicle km was 36876 km),they said rubber part not coming under warranty,but up to 40000km company warranty is there and i also taken extended warranty also.
This is the most worse experience i getting from MARUTI authorized people,how we trust and suggest for purchasing maruti vehicle.
Then at 16:00 pm pickup the ladies from lodge and travel towards Ahmednagar.