Service is good mileage is excellent but the build quality is very poor once we hit a dog on highway speed was 110 it suddenly it came the dog Was okay but our whole bumper came out it was scratching the road all time we had to claim insurance had to change front bumper we have to sacrifice built quality for mileage the car didn't stop on road it has driven 71000 KMS performance is decent NO ENGINE NOISE AT ALL ride quality is also decent we bought for 600000 on road today it's resale is 345000 yes the car vibrates when reverse gear is engaged overall is best for city use it give mileage of 17.50 KM/L with AC on after driving 71000 km and on highway 20 21 with AC if you are ready to sacrifice built quality then it's a great car we have manual ZXI