హ్యుందాయ్ టక్సన్ vs బిఎండబ్ల్యూ x1 [2016-2020]

1 Rating

13 Ratings

poor support,spare tyre runs 80 kms,complete car has to be sent to service center 400-600 kms on crane

BMW comes with pirelli tyre which can burst any time on road.Spare tyre can run for 100 kms. Customer are left stranded on road.Car has to be towed to nearest service location on crane ones the Tyre fail.There service centers are 300-600 kms apart .If tyre fails have you ever heard the car being towed 600 kms to nearest center leaving you stranded instead of providing replacement tyre even in warranty.Ones they sell cars they will care a damn for your issues and problems.BMW will never call you and never take feedback from you.It is one of the most hostile and unfriendly company.The jack which comes with spare tyre(small tyre which can run for 80 kms at speed of 60) is too cumbersome to operate.WHY IS BMW not giving car with FULL TYRE. We have tried asking this question to BMW and there reply is no we sell car with spare tyre which can run 80 kms and this is a additional facility we are providing.If you want to buy full tyre u have to spend Rs 70000/- extra IS IT FAIR TO PICKUP COMPLETE CAR ON CRANE IF TYRE FAILS .WHY DO THEY NOT PROVIDE SPARE TYRE ON SITE EVEN UNDER WARRANTY.After warrnaty is over we will have to buy expensive insurace cover on tyre also as if tyre fails the complete car has to be sent to nearest service centre which can Rs 40000 to 50000 BMW is known for poor tyres yet they are doing nothing to improve it.THEY ARE LEAST CONCERNED ABOUT CUSTOMER ISSUE.THEY WILL NEVER CALL YOU,NEVER TAKE YOUR FEEDBACK .FOR THEM GIVING A DONNET TYRE(WHICH CAN RUN 80 KMS at speed of 60 kms/hr) completes there responsibility