Tata Zest User Reviews

Exterior Good styling, the headlights are very very powerful

Interior (Features, Space & Comfort) Very good space inside, the feel of the instrument cluster is very good, door with child safety is very good, the sound insulation is very nice.

Engine Performance, Fuel Economy and Gearbox Reverse gear sometimes create problem, remaining every thing is ver smooth, after stopping the engine the fan to cool the engine starts automatically and stops automatically. when you put the machine in the sports mode, the acceleration is fantastic.

Ride Quality & Handling Awesome, teriffic, you can drive it upto 120km/h with nearly zero sound coming from the engine.

Final Words Good car , i am loving it, just drive, enjoy the music and chill in ac, it is a good car from tata motors, which is going to give tough competition to etios,xcent,desire and lastly the sail.

Areas of improvement Customer service, the sales persons are the most illeterate of t.c.motors, howrah. Still now i havent went to the service centre dont know wat terror is waiting there.

Features,style,brakes,visibility,acWorst customer service,milege obtained 8-10 km/l

Exterior Looks jazzy and young. Specially the Daytime running lights and LED tail lamps gives it a luxury look. Resembles standard Tata signature from the front but completely new from the back.

Interior (Features, Space & Comfort) Seats are very comfortable and as its from Tata its very spacious. There are many first and best in class features specially the touch screen and voice recognition based infotainment system of 8 speakers surround sound effect. Voice recognition is very effective even for normal Indian accent. The cabin is completely insulated from noise and you feel completely cut-off from outside.

Engine Performance, Fuel Economy and Gearbox Engine is very quite specially from inside because of best insulated cabin. The power and pickup is great because of the turbocharged engine. Infact, it can compete with cars of higher segment in engine performance. Fuel economy is not that good. Its giving me just 12.5 km/l with full AC on, in city and traffic jam conditions. On highway with AC, it gave me 15 km/l. Fuel economy increases in Eco mode of the engine which works with reduced power and pickup.

Ride Quality & Handling Very smooth and comfortable ride quality and easy handling.

Final Words Its an excellent car with features beating the cars of even the higher segment of Honda City / Hyundai Verna. Its power and pickup are better than all competitors including DZire, Amaze and Xcent. Its space and comfort is also better than all competitors. And its price is lesser than all competitors, even lesser than some premium hatchbacks like I20 Elite. I don't think any logical person will find a better car than Zest. Only if you go by the brand name perceptions, you should buy any other car. Otherwise, this is the best car.

Areas of improvement Tata's engineers should research and find out. I could not do that.

Great Power and Pickup, Completely Noiseless, Highly comfortable, Best infotainment systemYet to find

Exterior New Styling, very good Looks.

Interior (Features, Space & Comfort) All within reach, spacious enough for three well built adults in the rear, pleasure to drive.

Engine Performance, Fuel Economy and Gearbox Responsive engine, when you switch modes on the fly. shift to the sport mode and you feel the power rush underneath.

Ride Quality & Handling Excellent.

Final Words Anyone thinking of a Compact Sedan, should take a drive and then finalise.

Areas of improvement There is always room for improvement, a technician would have found some, could not find any.

The overall experience was good, though this a new product launch, the staff was very courteous and eager to assist you. Have visited other brand showrooms with new product lauches, where the staff is arrogance personified, nobody willing to answer. Tata Motors (concorde) have done a wonerful job, to train the staff to be helpful. Am going to buy this Car very soon.

Everything - Style, looks, drive, performancedid not find any

So I booked this Decent looking car made by a pathetically cheat company called Tata in the month of October 2014 from Fortune Cars Pvt. Ltd., Wagle Estate, Thane West Mumbai , which is the first car for the family and gift for my parents (I am sure everyone would understand the emotions attached to it unlike this cheat company). I took the delivery of it on 5th December 2014 and from that very moment I was convinced somewhere in my mind that I have made the biggest mistake by buying this car. Let me just summaries the issues in pointers for people to read and if at all some Tata motors official is reading it and is bothered about its customers even a bit.

At the time of delivery itself the car would not start as the battery was down and it had to be jump started to be delivered to me. What an amazing start!!! What a confidence booster!!

All went well till last month when my car met with an unfortunate accident. That’s where the best time with the so called beast starts. I go to Fortune Cars Pvt. Ltd., Wagle Estate, Thane West Mumbai for repairs and that is where I realised that my insurance claim cannot be processed because I still do not have my RC book after over 8 months of registration (Technically it’s the dealerships responsibility to make sure I get it as they even charge for it). So I am made to run around to get some information from the RTO and in the mean while I posted my grievance here on the official Tata Zest Facebook page about the same on 20th July 2015. I was promptly called by the Tata Motors representative and after understanding my problem, they shared the number of Mr. Vinod Gawai (Mobile Number - 9822XXXXXX). I contacted him and explained him with my problem and he assured to get back to me next day morning. But all he did was made someone call from Fortune Cars Pvt. Ltd., Wagle Estate, Thane West Mumbai who just told me that they cannot do anything and I only have to run behind RTO to make sure my insurance claim gets approved. Since that day Mr. Vinod Gawai has "BLOCKED" my number. So I put a post again here on 24 July for the same, and I was not at all surprised that I did not hear anything from Tata Motors. Finally after take leave at work and going through lot of mental harassment and torture I got my car repaired but obviously how can it be perfect when you are dealing with Tata Motors. The Bonnet and the Bumper which were replaced were not fitted properly!!!

The next incident happened on 8th August 2015, when me and my wife decided to have short weekend trip to Mahabaleshwar to relax from routine work life, but looks like Tata Motors does not like its customers having peaceful time. I was on Lonavala ghat where suddenly the wiper stopped working. Somehow I managed to drive till the nearest local garage in heavy rains, where the mechanic told me that the wiper motor has stopped working and needs to be replaced. I mean how an 8 months old brand new car can have such pathetic spare parts!! I somehow managed to drive down till Concorde Motors Pune, near Balewadi Stadium as driving back to Mumbai without wipers was impossible. After checking the problem Concorde motor informed me that the part will need to be changed, to which I agreed. As expected, the part was not available in their workshop, so they checked if it can be made available from any of the Tata Motors authorised workshops in Pune and again as expected I was told that it is not available in entire Pune!!! Calling for the part from company will take at least 3 days’ time and I would have to leave the car in Pune for that much time, so I called Fortune Motors, Thane to check if they can give me any other solution. They checked on their systems if the part is available in Pune, and to my surprise or rather shock, they informed me that it is available at Pandit Auto, Bhosari. I immediately called up Pandit Auto to confirm the availability and left from Concorde ignoring the fact that they had fooled me and cheated me about the availability of spare parts. After reaching Pandit Auto and running behind people there to get work started, Mr. Anil told me that the work cannot happen on the same day as there is no one available to "OPEN JOB CARD IN THE SYSTEM AS EVERY ONE IS BUSY IN DELIVERY (Can I say in cheating new customers)". After fighting with him and pleading him for an hour finally someone agreed to make a Job Card and the inspection started. There came the new problem!! The engine of my car would not turn off even after turning off ignition and removing the key!! Reason behind that was, Concorde motors messed up the wiring while checking for the wiper issue!! After spending nearly 5 hours at workshops for wiper issue finally the car was back to normal and luckily it did not further ruin the already ruined weekend trip!!!!

If you thought I was done, then apologies, but Tata Motors is still not satisfied in spite of torturing so much!!

I gave my car at Fortune Cars Pvt. Ltd., Wagle Estate, and Thane West Mumbai today on 11 August 2015 for second scheduled service. I had an issue with the Bluetooth connectivity that every time after couple of calls, there will be weird disturbance whenever an incoming or outgoing call is made. The service centre personal reported the same to the engineers from Harman, who is the vendor for music system. As I knew they would not agree to the problem till the time they see it for them self, I sent them a video of the problem to which I was told that "iPhone 6 is NOT COMPATIBLE WITH THIS SYSTEM!!!!" Are you serious!!! Are you out of your mind!!! One of the most latest and most used and the best phone available in the market is not compatible with your system!!!! Why the hell do you even have this system then!!!! Why the hell do you market it as one of the best feature in the car!

Good CarPathetic after Sales Service

I purchased this car after reading all new commitments TATA was making to work on changing their impression in Corporate and Individual Car buyers. Heard TATA has launched a complete new generation car at a very affordable price. It has also hired a new team across India to provide a new definition to the work Customer Service.

I placed my faith on their confidence and went ahead & booked the car by changing my mind in the last min from other options that i was considering earlier.

After lot of hassles with the dealer i finally got delivery of my car in Dec'14. To my surprise i was given car with only 1/2 ltr of petrol in tank during delivery. I realised it when i reached National Highway with my family after driving 5 kms and got stuck in the middle of road in night 8PM. After 2-3  hr of personalordeal I finally reached home somehow as the delaer expressed a sorry figure and said he wont be able to help at this time.

Next day i felt some performance issue with the car so took the car to workshop. Came to know that 2 out of 4 sparkplugs in the car were faulty which were replaced. a Week later i came to know there was an issue with the car sensor and door lock which was again repaired.

Right from first week i kept pointing out that the car's mileage is very poor (around 9.5 in city drive). Even after 3 more separate visit to workshop on same issue the problem remained to be same. I even met some more ZEST owners in TATA's Maha Service Campaigns last month, who too were suffering due to mileage (around10-12 customers).

Nd inspite of repeated check up's by the Workshop their engineer are not able to find the root cause and have given me a sorry figure for an excuse.

TATA inspite of their various claims and promises have yet again failed to deliver a good car to the customers. Doubt it would do any better if launched in commercial either. Here is a sign of yet another ventuer of TATA which has only left customer like us crying for spending a fortune.

Sanal Manshiva

9716XXXXXX

Interiors and FunctionsVery Bad in Fuel efficiency, Pathetic Service, TATA Maintains its bad reputation

Exterior

 Pros:

1. Good looks; being a compact sedan, boot has been intergrated properly and look good on overall design.

2. Projector headlamps when litted with fog lamps pulls a fantastic look.

3. Chrome lining outlining the Radiator grill merge with headlights beautifully

4. LED tail lamps looks great along with the fog lamp at the back

 

Cons:

1. DRLs are too bright

2. Tail lamps are LED as advertised however, breaklight remains the conventional bulb lighting

 

Interior (Features, Space & Comfort)

 Pros:

1. Amazing quality; at par with the competition

2. Dual tone interior looks great

3. Best part is the Infotainment system with voice commands; it actualy understands Indian accent easily

4. Ample amount of space at the back even with the front seats all the way back

5. fantastic NVH levels; cabin is so damn quite

 

Cons:

1. Missing armrest; could've been easily integrated, specially in the front seat(s)

2. Mobile charger could've been located near the USB slot to make room for another glass holder which indeed is a requirment in the car

3. Rear seat roof lamp missing; again, important requirement

 

Engine Performance, Fuel Economy and Gearbox

Pros: 

1. Engine modes are not gimmick as reported by a few other sites; while Eco does bing down the throttle level; Sports is the mode you'd like to drive in

2. Steering is nice and light; very responsive

3. Gear shifting is smooth

4. Gear suggestion is a welcome move; it actually suggest which gear the car should be on to maximise the FE

 

Cons:

1. I feel there is gear lever vibration; not that it's visible but of you keep your hand on the gear while driving, you could feel the vibration; not sure how is it in other cars in the competetion

2. First three gears needs to be shifted to in quick succession; should've been tuned to hold on the third a little more

3. So far, pretty avg FE figures. Hope it gets better after the first few services

 

Final Words

Best in class Car and a real Value for money. Cheapest in terms of money and best in terms of features among the competetion. Proud that it's made by an Indian Car maker.  

 

 

Great looks, fantastic infotainment system, good NVH levels.For now, fuel economy!

Exterior  The design of the zest is notch above others. The Projector headlamps, LED tail lamp gives it a very sporty look. The fit and finish had been improved. The tata motors are back in the game. All the variants come with sporty alloy wheels of set of 4.

Interior (Features, Space & Comfort)  Step inside the zest and you will be pleasently surprised. The interiors doesn't let you feel that you are sitting in a tata car. Specially the Harman touchscreen infotainment system with voice recognition give the car a feature rich background. The voice recognition system recognizes words of indian accent also. Thanks to the 3 sound insulating layers which makes the cabin very quiet. The Dashboard is inspired by the Jaguar interiors. If you want to see the video demonstration of the voice command based infotainment system then click below:

http://youtu.be/21HtvirgKq8

Engine Performance, Fuel Economy and Gearbox  The revotron engine is much powerfull. In sports mode, the acceleration is the best. The fuel economy is good, but best in quadrajet (diesel). The gearbox is smooth.

Ride Quality & Handling  The ride quality is very nice. You will not feel much jerks. The handling is also nice.

Final Words  The car is best in its segment. This car is better that its competitors like swift dzire, Xcent, Amaze, Etios and Sail. This car is fully loaded with best features most of which doesn't exists in its compititors. I advice you to buy this car instead of other cars like amaze, dzire, xcent, sail, etc. Be Indian buy indian. This car pleased me a lot. The most thing i like in this car is its voice command based infotainment system and the 8 speakers surround effect. This is a best car to buy at lower price with a lot of inbuilt features. This is a great car to own.

Areas of improvement  Tata Motors are a huge step forward by launching this car. This car is a game changer for tata motors. The Fit and finish has also been improved.

Exterior, LED light & projector lamps, interior and dash, best infotainment systemNothing found yet

Exterior Definitely carried forward from the vista but c'mon you've got to look inside a girls heart to know her, outer looks can deceive anybody.!

Interior (Features, Space & Comfort) 10/10, there isn't a single thing which isn't there, and everybody out here saying no bottle storage space as such may want to give it a second thought , you can easily chip in a 500ml water bottle, what others might provide is maybe 2 cup holders or bottle storage but hey, do they provide harman music system with a touch screen ??

Choice is yours HARMAN music system or water bottle holders?

Space is excellent, it has always been there in tata cars and this is no exception. Comfort, totally the rugby quoted seats are good.

Engine Performance, Fuel Economy and Gearbox Now fuel economy in city conditions isn't the show stealer for this car, a lot depends on how quickly you shift the gears, up shift or down shift both effect the economy, i've got as high as 13 in economy mode and as low as 8 in the same mode.

Totally depending on my mood and traffic conditions, don't race with this 1.2 tourbocharged and you'll win in this section of economy 

Ride Quality & Handling Amazing, the stearing is super light and feels just the perfect for rough traffic. Won't feel flying at high speeds. 

Final Words I was buying the honda amze at first but then its just too costly for what it offers, airbags with abs are a costly affair with this car and just this even the swift dezire man you've gotta spend about 1.2 lakhs more for the top ends and you won't get the same features namely rear parking sensors and a harman music system with 4 speakers and 4 tweeters, yes with harman you can expect everything.

Its made in india with everything you'd want safety is always sexy if you have it, fair enough to say not everybody has it.

Areas of improvement Add a rear ac vent and provide bottle holders at back too. Front and rear arm-rest can add to the x factor.

space, projector headlamps, harman music system, comfortable seats, sound of engine yeah definitely.until you want to race with a 1.2 engine don't buy this, slow and steady does wonders though

This is my first car.  I'm using this car from October'2014.  I learned driving on this car, and drove 5500+ KM by now.

Exterior Excellent design.

Interior (Features, Space & Comfort) Superior, I can't ask more space than this.  Excellent Infotainment system by Harman.

Engine Performance, Fuel Economy and Gearbox I like the performance of the engine in long rides, but somehow I feel the pickup is little bit low.  I'm getting around 13 KM/litre mileage in City.  Getting 14-15 in long drives.  Even on bumpy roads, you feel verry comfortable.  Gear box should have been more smoother.

Ride Quality & Handling One word, awesome, you can't expect more than this from a car with this price range

Final Words You shouldn't expect more than what TATA is giving for this price range.  They put a lot of effort for the interiors, and it is worth to have it.  Infotainment system is very very good.

Areas of improvement Gear box should have been more smoother.  They have to improve a lot in after sales service, most of the technicians seems doesn't have the knowledge of this new engine.

Superb design, excellent interiors, build quality, handlingAfter sales service