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    Worst service and after sales. Do not buy Tata cars.

    6 years ago | B.B.Pandhi

    User Review on Tata Zest

    Detail Review:
    Rating parameters
    (out of 5)

    1.0

    Exterior

    3.0

    Comfort

    1.0

    Performance

    2.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    Exterior so so.

    Interior (Features, Space & Comfort) was impressive in first view but on use fing tiring to use on long drives, shaky back seat, worst quality of sound system, it hangs, buttons change command, back sensor delay, poor head light, poor plastic, non available spares, poor service network, worst customer care.

    Engine Performance, Fuel Economy and Gearbox Engine performance is ok but average is 12 km in city and 18 on highway at 80-90 km/speed which is less compared to similar cars

    Ride Quality & Handling Back seat passenger feels jerks. Location of race is such that foot is located at an angle due to poor thy suppor , makes tiring for long travel. Head lights are poor.

    Final Words Do not buy any Tata car due to poor service network, customer care and spares supply.

    Areas of improvement Customer care and quick response is missing. I gave faults during my first service and repeated  at subsiquent service, no body takes feed back. On complaint, no body have record of previous services. No reminder for service. No information given about what was done during service. Over all total mess.

    NothingProclamation sound system, wrong mileage shown after 19 km travel shows 20 km, poor head light, etc
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