Worst Experience

I booked Tata Zest XT (Petrol) Model on 30th Oct 2014, At the time of booking sales man gives me guaranty that he will give me the Car on or before 5th Dec 2014. So I go ahead and booked the car without any delay.

And now after 15 days when i call him regarding the status he told me that there is delay in delivery. So its not possible to deliver the Car on 5th Dec 2014, it will take another 15-20 days to deliver the car. I don't understand if they were not able to give the car on committed date why they have committed that they will give the car on the date.

I also logged a complaint regarding this with Tata Motors customer care, they told me that they will call me within 48 hrs. I logged the complaint on 15th Nov 2.41 PM,Its more then 48hrs now I am still waiting for reply no reply from tata motors. Its totally wast of time to take a follow-up of your complaint because i think they don't care about customer problems .Whats the use of customer care if they are not able to solve the customer problems.

 

Car is GoodSales and Service is very Bad...