Complaint about the service at the dealership

Exterior Excellent to look at. Surely, a head turner4.

Interior (Features, Space & Comfort) Ample space, comfortable and easy to drive.

Engine Performance, Fuel Economy and Gearbox Engine performance not at par with maruti counterparts as the vehicle is heavier. Gear box is good. Gear shifting is effortless. About fuel economy, I will comment after driving it for a few more thousand kms.

Ride Quality & Handling Good ride quality. Because of the small size, very comfortable to handle.

Final Words Though I purchased the vehicle in December 2017, (from Trivandrum Motors, Thiruvananthapuram, Kerala) the date of manufacture of the vehicle is April 2017. The dealer never told me that the vehicle is already nine months old. Now I have to change the oil next month as oil loses its viscosity by twelve months. That is why manufactures advise you to change oil after 12 months, irrespective of the distance covered. Having been lying in the open for nine months, the paint  shows blisters at places. The  battery was low on distilled water. So was the tyre air pressure. My advice to persons who intend to buy a Tata vehicle is to get the details  of the vehicle before registration. Also, please inspect the vehicle before hand. Test drive  alone will not be sufficient. Also please check the odo reading. My vehicle was driven for 450 kms before being delivered to me. 

Areas of improvement Every manufacturer should have at least two dealers in a district to  avoid such malpractices. The CRM should be advised to attend phone calls. The CRM at Trivandrum Motors was finding ways to avoid me. Now I intend to approach the Consumer Grievence Redressal forum for setting right my grievence.

Everything is good for the value of the vehicle.Service by the dealer.