Tata Tiago [2016-2020] User Reviews

Buying experience is initially ok but rc issued delayed. Ridding is good. Its maintenance is high and bad fuel efficiency only 10 km/l. Now a days fuel is costly so mileage matters. I never recommend to buy any model of tata cars. Reselling of tata cars is also a big task.Never belive on online reviews first call customer care as a customer if your complain is listen then buy car of that company.

I only wish if we could have read some of reviews earlier. Sometime you don't need to burn your fingers to know the truth as we can gain from experience of others. Nevertheless, we purchased Tiago XZA, around three months back . Car had traveled around 1000 KMs and yesterday infotainment system stopped working all of sudden. Being a Hyundai owner ( Tiago AMT is our 2nd car ), it is hard to believe . Unfortunately, this is not the first quality issue . When we send the car for first servicing , the job done was pathetic. When i complained, the vehicle was re-collected but returned with some annoying noise in the cabin. I had to put a new complain. Car went back to service center. Thanks God, TATA motors managed to root cause and resolve. Honestly, we don't expect ideally to see so many issues with a new car. Wiper wash was not working from day one. Initially, we thought we don't know how to operate it in Tiago! I read the manual but nothing changed. Took car to a different service center and they found that pipe was defective and water drained out before it could be used . Amazing ! Let me share few more things about performance. AMT is less fun to drive. Switch from 1ST gear to 2nd is slow like a sloth. Engine noise (It is a petrol but not Kappa!) and vibrations are all there to let you know that you are driving a TATA car. Coming to customer care. The one with customercare@tatamotors.com exists only on paper. They don't even respond to your mail for days! The telephone numbers given are responded by executives only to sooth you with few words like "we are sorry for inconvenience "but no follow up actions. Inconvenience , TATA MOTORS does not really understand this word. So summary is - '' the so called new generation models with some fancy platform names are a mirage and gamble. If you are brave enough ( like us) to take it then please do dive but be patient.

NANA

Exterior Ordinary.

Interior (Features, Space & Comfort) Moderate.

Engine Performance, Fuel Economy and Gearbox Worst.

Ride Quality & Handling Ordinary

Final Words I own Tiago XZA for six months. The Automatic Gear(AMT) broke down within 1400 Kms and even before second free service. Even after two weeks, tata motors could not do anything abolut it indicating poor qualityof the car and incapability of tata service team. Initially the car returned 9 Kpl in city (AC on) and 12 Kpl AC off. On complaining service people told that it will improve after first service. On the contrary it went down further to 8 Kpl and 11 Kpl after first service. Also the pulling power also reduced after service. Buying Tiago is the worst decision in my life. All the tall claims are fake and the car is a CRAP. My bitter experiences with the car compel me to warn those who are considering this CRAP as it will turn out to be waste of money and loss of peace of mind.

Areas of improvement Engine, Gear, Mileage, build quality (in short the whole product itself) , Service and customer care.

Cabin, Music systemEngine, gear , mileage, build quality

Buying experience: The buying experience was good as the seller has given a good information on the car , we wanted orange colour but we were told that the same is stopped by TML , here there is no issue as such
Riding experience: Riding experience is not good as primarily interior plastic is of poor quality , the fittings are really poor , there is a huge vibration in the new car that I own , we can see from our naked eyes that the fitment is of very poor , too many vibration while driving in the brand new car , rattling noise and shock obs do not absorb the shocks as they come in your bums
Details about looks, performance etc: Exterior looks are good , coloures are not available - especially in automatic there are hardly any good coloures , no orange and no blue - this comes as a big surprise , you need to close the doors harshly as they are not smooth , design has flaws , door handle from internal side has a design issue and difficult to close easily , interior plastic is poor with bad fitment , handbrake holder is like any poor car , surprise is you pay 6.52 L for a auto version but it is noisy and no Makkhan , there is no alloy wheel and the given wheel cover looks cheap in quality. Too many points for improvements to TML
Servicing and maintenance: Yet to experience and we will need to check
Pros and Cons: Looks from our side are good , inside are poor as the material quality is poor . Vibrations and rattling noise on the car ,

It is awesome car I have seen of any variant.No any lagging come in it.I have been driving since nine months.Many people said and recommend me for buying this car.Tata's cars exterior and interior design is awasome when I used it. So lastly I wanna say thanks to all my well wishers who suggested me to purchase this awesome car.

Buying experience - has been amazing, i went to Concorde tata showroom(Akshardham Delhi). customer service at its best. Riding experience - very smooth Service - very good service Looks & Performance - very good

I would like some much for the design of tiago and have dream to purchase this car any way I was achieved my dream and goes to a long.trip i love tata most number one sales car tiago

Excellent car value for the money I'm too happy Must buy When u compare with other brands 100000%better this car Mileage performance interior experience is good go n buy to good

NANA

It’s good at this price .. price is low as comparison to other cars it’s good.. but not smother as like other car overall fir it’s price my suggestion pls firstly take a drive after that but this .. not so good it’s so so