Tata Safari [2015-2017] User Reviews

I would like to inform you that since the time I have purchased my above car I have almost spent Rs.1,00,000/- due to some or the other mechanical or technical work.

1. Initially I had a very serious complain of the knocking noise of the steering rode joint. I initially use to sent the car at Wasan Motors at Kandivali. I had to send my car almost 3 time to rectify the same and on the third visit they changed some joint box of the steering rode.

2. At the same time the driving side external handle broke, as it is it is suppose to be this hard and so it just broke. For all this I have spent almost 25,000/-.

3. Then I decided to send my vehicle for servicing at Richard Garage because Wasan was not able to get my problems resolved and never on time.

4. Once very recently the gear rode of the car got jammed and some knocking sound started from my front left shock ups or excel.. I sent the car to Richard. They said the clutch has gone and will have to be replaced. After almost waiting for 10 days they asked me to pay Rs.22,000/-.

5. In spite of identifying the knocking sound from the front side which was quite noticeable they dint do any work for the same. I had to sent the car again.

6. Next time they said that the complete shock up and suspension including some centre rode has to be changed and would cost me Rs.16,000/-

7. After multiple reminders and false date of deliveries they gave the car after almost 16 days (including the earlier time).

Finally I decided to write to the official email of Tata Motors and I did. I appreciate that those people contacted me on phone and tried to connect me through conference also to Richard Garage. But I feel sorry that even they couldn't resolve my problem and as a result;

8. Today 18th Oct 12:15am,  4 days since I have picked my car from them I am travelling from Nashik to Mumbai and having a very hard time with the same jammed gear (and doesn't at all goes in 5th gear) with the same knocking sound from the steering rode had returned in my car. I have also noticed my car running more towards left, which the so called service superiors from Richard said that they would do the balancing & alignment. That means they have not done it at all. I will be sending my car again tomorrow at Richard Garage and I will not pick it until I receive any communication and solution from you or Tata Motor.

Dear sir, I used a Tata Safari last time for almost 4 years with 1lac Km's. I never had any such issues with it. After that I used a Honda CRV for 3 years and like a fool again took a Safari high end model. Once up on a time I had 6 to 7 Tata Sumo for my office use. Seriously speaking I feel either Tata Motor or there these idiot service centres have fooled me by this car.