Punch EV LR range 224 kms only

Punch EV Empowered LR Range company claims 421 what my car showing is 224 which is very less I am very disappointed and worried it is been a month passed I have charged 100% and share shown once was 267 only after that it is 224 now How is it going to be, I have called the EV Manager have not satisfactory replied only asked to drive it will increase as the 130W consumption shown is correct now my question is how come to the range is so less I feel this is the range of Medium range(MR) I have paid for Long Range (LR)LR so this is a serious question about the car.