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    AMT Fault, Transmission Stops, Chambal Motors Kota is pathetic

    2 years ago | vinay chittora

    User Review on Tata Nexon [2020-2023] XMA (S) Diesel [2020-2023]

    Detail Review:
    Rating parameters
    (out of 5)

    3.0

    Exterior

    4.0

    Comfort

    1.0

    Performance

    3.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few hundred kilometers
    Being handicapped I purchased an AMT variant so that i can put hand controls and be able to drive. After a few months, the console started showing AMT Fault at random times and a strong clutch burning smell arises. In this situation car stops taking the load, it refuses to move and the transmission stops even if you put it on manual. This puts you in a life-threatening situation and for a disabled person, it makes it more dangerous. Imagine if you are on a expressway or driving on hilly roads like himachal. Initially, thrice they just cleared the fault code and did nothing. then they started blaming me for pushing break and accelerator together which was absolutely not the case. they changed clutch plats thrice within 5 months and upgraded ECU. the problem is not resolved yet. spoke to 10 different customer care persons, sent emails to their official customer care email id, and filed complaints on the consumer forum, but they were never able to resolve the issue. Worst of all is the attitude and behavior of Chambal Motors Pvt. Ltd. (Kota - Raj). They even removed the hand control that got it installed from the certified company so that i can drive my car, 25k is also wasted of installation charges. I would never recommend any handicapped or even a normal person to ever go for Tata cars, especially the AMT variant. The entire company seems clueless about how it works and how to fix it.
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